NEGOTIATION, MEDIATION & LEGAL
FALL 2015
Mediation and Conflict
Resolution
Certificate Program
(Continued)
dean and president of Concord Law School,
the nation’s first fully online nationally
accredited law school.
Jennifer L. Kalfsbeek, PhD, is Assistant
Dean, Tseng College: Graduate, International
and Midcareer Education, CSUN. Jennifer
has over 20 years of higher education
experience including online teaching and
learning.
Scheduled Classes - Fall 2015
Fundamental Mediation Skills and
Techniques
2 units
This comprehensive course will guide
participants through learning, applying, and
practicing fundamental skills in conflict
resolution and mediation through course
instruction, role playing, and simulations.
Participants will also attain a
comprehension-level understanding of the
legal nuts and bolts essential to mediating
litigated cases. Finally, participants will
learn case management processes, from
intake to resolution, with various conflict
resolution providers in the community. The
objective of this course is to provide
participants with the theoretical framework
for mediation and to synthesize the practical
and communic ][ۈ