LEADER IN
ITS FIELD
Since its beginning in 1968, Community
Support Frankston (CSF) has become
widely recognized as a leader in its field.
The reasons for this are as follows:
CAPABLE GOVERNANCE
Competent oversight of finances and
planning.
All board members are
professionally employed workers, run
their own businesses or are retired senior
professionals.
SKILLED VOLUNTEERS
Volunteers come from a range of
backgrounds, including the human
services, business and government
sectors. With intensive training and
support, they are able to assist clients
experiencing a wide range of complex
problems.
Our community workers (interviewers)
complete a nationally accredited training
course to handle complex clients.
Reception, Administration, Food Program
and Information Technology roles at CSF
consist of dedicated volunteers who are
regularly trained and supported
COMPETENT STAFF
For anyone working in a paid or volunteer
role at CSF it’s more than a job.
Traditionally,
all
our
paid
staff
commenced as volunteers, allowing them
to develop a strong understanding of the
organisation’s values, culture and
commitment to community.
Their personal experience with the rigours
of front-line volunteer work at CSF
enables them to appreciate fully the
demands that volunteers experience and
the importance of providing them with a
high level of support.
INNOVATION
Originally a Citizens Advice Bureau, CSF
was the first of its type in Victoria to
provide specialized support to people
experiencing severe disadvantage. It has
developed a wide range of information,
services and projects to meet the
changing needs of local people.
COUNCIL SUPPORT
Frankston City Council employs CSF’s
management staff and provides office
accommodation and the costs of
maintenance to the premises, grounds,
telephone and utilities. CSF sits within
Frankston City Council’s Community
Strengthening division.
FEDERAL GOVERNMENT SUPPORT
Through its emergency relief service, CSF
has maintained a strong relationship over
30 years with the Federal Government
Department of Social Services.
HISTORY AND CULTURE
Established in 1968, CSF has a strong
background as a local service provider,
being the first information and crisis
support service to operate in the area.