CSF_Annual_Report_2020_Web_Final | Page 10

TOTAL NUMBER OF VOLUNTEER ACTIONS
2019-2020
2018-2019
Total Volunteer / Staff Actions
35,517
25,797
Total of Client Contacts
18,513
13,447
Total Emergency Relief Cases
9,507
7,131
Total Recorded Client Issues
14,426
13,971
TOTAL EMERGENCY RELIEF CASES BREAKDOWN
Breakdown of ER Client Housing Types – Period 01 July 2019 - 30 June 2020
Own / Buy 4 %
No Fixed Address 15 %
Share / Board / Rooming House 15 %
Emergency / Crisis / Transition 4 %
Public Housing 15 %
Caravan Park 3 % Other
3 %
Rent ( Private ) 41 %
HOUSING TYPE NO .
Rent ( Private )
3960
Public Housing
1437
Share / Board / Rooming House 1430
No Fixed Address
1409
Own / Buy
354
Emergency / Crisis / Transition
354
Caravan Park
295
Other
268
TOTAL 9507
Breakdown of ER Client Income Types - Period 01 July 2019 - 30 June 2020
ALLOWANCE TYPE NO .
Disability Support Pension 3798
Jobseeker 3162
Parenting Payment 621
No Income 531
Age Pension 344
Carers Payment 311
Jobseeker + FTB 265
Other 217
Family Tax Benefit 157
Other 2 %
No Income 6 %
Jobseeker + FTB 3 %
Jobseeker 33 %
Parenting Payment 6 %
Youth Allowance 1 %
Age Pension 4 %
Carers Payment 3 %
Youth Allowance
101
TOTAL
9507
Family Tax Benefit 2 %
Disability Support Pension 40 %
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Community Support Frankston