TV and Internet : All ships are equipped with satellite TV and wireless internet . Internet and TV service can be intermittent , particularly in remote areas .
Passenger Cancellation Terms : Cruise cancellation protection is recommended and available . For information on the Cancel For Any Reason Protection Plan , contact American Cruise Lines , Inc . Cancellation of your cruise package must be received by American Cruise Lines at its office in Guilford , CT in writing . Only written cancellations will be accepted and should be sent by mail or by email to reservations @ americancruiselines . com . All cancellations will incur a nonrefundable $ 250.00 per person
* All refunds will incur $ 250.00 per person charge .
The cancellation administrative charge of $ 250 per passenger may be applied as a courtesy discount toward fare for a future cruise reserved with American Cruise Lines , Inc . within one year of the cancellation date . Fees paid for the Cancel For Any Reason Protection Plan are non-refundable . For cancellations relating to group bookings , passengers should refer to the group booking agreement for terms and conditions .
Changing Your Cruise : You may request changing your cruise itinerary or departure date up to 91 days before the scheduled sailing . Cruises
Handicap-Accessible Rooms : American Cruise Lines , Inc .’ s ships are equipped with handicapaccessible rooms . Most ships ’ lounges , sun decks , and dining salons are accessible by wheelchairs or other walking aid devices . The ships are also equipped with an elevator for ease of movement between decks .
Safety Features : American Cruise Lines , Inc .’ s ships are equipped with safety , navigation and communications systems , including defibrillators and oxygen . All American Cruise Lines , Inc .’ s ships are U . S . -flagged , certified and regularly inspected by the U . S . Coast Guard , U . S . Public Health Service and the Federal Communications Commission .
Terms & Conditions of Passage : Passenger ’ s rights and obligations relating to all cruises are set out in the “ Terms & Conditions of Passage .” By booking a cruise with American Cruise Lines , Inc ., you agree to the Terms & Conditions of Passage , which can be found at www . americancruiselines . com / terms or mailed to you upon request .
Pre-Cruise Hotels & Transportation : Complimentary pre-cruise hotels and transportation are for new bookings only on select 2024-2025 cruises . Cruise reservation must be deposited 30 days or more prior to departure date . Hotel will be selected and reserved by American Cruise Lines . Transportation will be provided on the morning of your cruise from the hotel to the ship . Package does not include transportation to the hotel . Hotel selections are subject to change and based on availability . cancellation administrative charge . Following is the refund schedule for any monies received without Cruise Cancellation Protection Plan :
100 %* Up to 91 Days prior to day of sail
50 %* 90-46 Days prior to day of sail
0 % 45-0 Days prior to day of sail may not be changed within 90 days of sailing . All changes will incur a $ 125 per person administrative fee and will be subject to fare increases – if applicable .
For further information or questions regarding any of the above , please contact American Cruise Lines at 800-814-6880 . Our offices are open 7 days a week .
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