pss 101
Foundational project
This project is developing a framework of tools, techniques and methods that improves conceptualisation and communication between all those involved in designing PSS, across industries.
Methods for Conceptualizing Product Service Networks( PSS 101) is about developing a framework of methods, techniques and tools that improves conceptualization and communication between all those involved in design and development, across industries.
INGRID MULDER— 1971 i. j. mulder @ tudelft. nl
. Associate professor at TU Delft, Industrial Design. Research professor at Rotterdam
University of Applied Science
project members
Products are no longer just products, Services not only services. Take Océ; once they used to sell printers.. and now they‘ support document management across different departments.’ Exact, well known for its Financial and Administrative software, now produces business service systems for SMEs, enabling them to integrally support and manage their business, including relationship management. This type of thinking requires new design and development structures, moving people out of their traditional compartments, meeting the needs of an often diverse and evolving group of end-users. Product Service Systems( PSS) are designed in highly dynamic network environments, mixing people and parties, models, interests and goals.
Project partners
Gerard van Bakel Zuidzorg Lilian Henze TU Delft Toine Hurkmans Exact
Software Nederland Monique Kemner ZuidZorg Wei Liu TU Delft Toon van de Looy Zuidzorg Ingrid Mulder TU Delft Gert Pasman TU Delft Bas Raijmakers STBY,
Design Academy Eindhoven Behzad Rezaei 4C-MG Karianne Rych Design
Academy Eindhoven PieterJan Stappers TU Delft Yao-Hua Tan TU Delft Marie de Vos STBY KlaasJan Wierda Oce Industries
p44
CROSSING BOUNDARIES p45
low-hanging fruit