CRISP #1 magazine ‘Don’t you design chairs anymore?’ CRISP #1 | Page 57

grip

Foundational project
Dirk Snelders— 1963 h. m. j. j. snelders @ tue. nl
. Associate professor TU / e. Visiting professor at Aalto University Helsinki,
International Design Business Management Programme( IDBM)
When they design a PSS, designers try to find a balance between flexibility and control to create effective and socially responsible value for users and other stakeholders.
Flexibility versus control in the design of Product-Service Systems( Grip) is about how designers achieve a balance between flexibility and control when designing PSS, leading to the creation of effective and socially responsible value for users and other stakeholders.
When designing from a system perspective, the creative control of design is structurally lower than in product design. The designers have to deal with complex, dynamic environments and need to negotiate decisions with a range of stakeholders. The PSS development process is less formalized and is characterized by a high level of cocreation and co-production. Designers need to strike the right balance between flexibility and control when working together with other creators, whilst remaining sensitive to the needs of development partners and end-users.
Project partners
project members
Petra Badke-Schaub TU Delft Geert Christiaansen Philips Design Evelien van de Garde TU / e Luc Geurts Philips Design Bas Goudsmit TU / e Adam Henriksson Student Erik Kuijpers GGZE Patray Lui Philips Design Elke den Ouden TU / e Marie Perez Philips Dirk Snelders TU / e Federico Trevia Student Helle Ullerup Philips Design

p32

The beauty of stress