BOOK project information
This magazine gives examples of how CRISP projects tackle the questions of product service combinations.
Another project, Innovation in Services: Service Design in Practice( IIS), investigates how design agencies are currently active under the flag of‘ service design’. The recently published book Service Design by Industrial Designers( Sleeswijk Visser, 2013) reviews the fit between design education and the‘ service design’ phenomenon, and provides a basis for the observations sketched in this section.
Services beyond products: Resistance is futile
Pieter Jan Stappers
Pieter Jan Stappers— 1959 p. j. stappers @ tudelft. nl
. Professor at Delft University
of Technology, Tools and techniques for the conceptual phase of design. Research through design,
experiential prototypes, contextmapping. Member CRISP Executive Board
Crisp Magazine # 1
28