Online top ups and faster PDQ machines:
instead of your members topping up at the bar and
holding up service for others, they can go online
using their laptops at home or in the office and top
up their accounts so that they’ve got more than
enough when they come to the club for a match or
social function. We also work with Paymentsense
and their PDQ machines, which are often much
faster than other providers’ PDQ machines and are
on offer for FOC installations.
Improve your club’s cash flow: when large
numbers of your members start putting £50, £100
or whatever on their bar card accounts,
your club’s cash flow soon starts
turning very positive. Golf clubs
have been making the use of
cards and annual bar card
top ups – typically £100
and higher - mandatory
for many years for this
reason.
Run
tabs
for
parties: when you’ve
got outside functions,
it’s much easier to enable
an event organiser to run
a tab for their guests, and
settle up before they leave.
Real time stock control:
instead of regular stock taking checks,
all bar supply orders can be entered along with
an allowance for spillage, and then matched against
the subsequent sales so that stock movement is
known down to the last pint. That stops people
helping themselves every now and then, a perennial
problem in the quest for efficient and profitable bar
management.
Easier for the bar staff, faster service: any
change has to make things easier for the staff so
that they adopt a new way of working easily and
quickly, and our system always gets a big thumbs
up from any club’s bar staff. It also has an order
interruption feature so that one order doesn’t have
to wait for e.g. the Guinness to finish pouring before
another order is entered and served. That means
much faster service on busy occasions as well.
Reports for everything to do with the bar
and the membership: because our system’s
used by so many sports clubs, it has got virtually
every kind of report you could ever need. And the
right reports are exactly what you want when the
committee meets to evaluate the club’s situation.
Future proofing: we’re not only constantly
updating the system, but developing new apps
such as ticketing systems for match days that
identify members who’ve paid and visitors who
haven’t.
And now that so many people are using
smartphones, we’ve developed a brilliant
app for golf clubs that lets members
check balances, do top ups, pay
subscriptions, check the club
news and so on, with the
aim that this app will be
adapted for other kinds of
clubs as well.
Don’t believe us, see
what a cricket club
says
Mike Richardson is a
member at the Lansdown
Cricket Club in Bath and
was involved in the club’s
decision to invest in an Open
Solutions EPoS & Membership
system: “… we’re delighted we
decided to install an Open Solutions EPoS
and membership management system. We’ll soon
know exactly how many members we’ve really got,
and can ensure they’ve paid their subscriptions.”
“Our members prefer using their cards because
they’re easy to top up and they don’t have to
remember to bring cash. Our bar manager’s using
the built in real time stock control system and we’re
starting to see the benefits of that as well.”
“I like the reports we can now generate in terms
of membership, subscriptions, bar sales and so on.
And we all like the significantly faster service we
now get at the bar!”
“This is the whole point: as a club, thanks to our
new Open Solutions package we’re really getting
to grips with our bottom line, and what actions we
need to take to ensure The Lansdown remains a
successful business as well as a great cricket club.”
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