Creating Profit Through Alliances - business models for collaboration E-book | Page 97

However, this turned out to be a complex operation with relatively large salary increases. It was agreed that over time the percentage of St. Jacob workers will decrease. The division of shares in JacobSchoon will remain unchanged, on account of the fact that St. Jacob wants to retain control. So far, the results of the alliance are good. There is hardly any issue between the employees about the difference in salary between Hago and St. Jacob cleaners, the sickness absenteeism rate is falling, and everyone concerned is satisfied. The challenge for Carola Put – de Vreugd is to optimise the financial results of the alliance: Hago was already used to charging all the costs it incurs, Termination of the alliance and now St. Jacob is getting used to this process as well. At some locations the cleaners help with the care process while the nurses share in some cleaning activities. This needs to be worked out better. Activities that were not considered during the negotiations, such as floor maintenance, are opportunities for extra work. Carola explains: “There was already a strong measure of trust between St. Jacob and Hago. That made it possible to forge the alliance in a short time. No other parties were considered, except for another division of Vebego that could perform some extra care tasks, but this did not suit the philosophy of St. Jacob. The mutual trust provided a perfect start for the joint venture JacobSchoon.” In some cases a collaboration will end upon the completion of a project. Apart from possible shared guarantee obligations, the bond between the partners is dissolved. In most cases, however, it cannot be envisioned clearly beforehand when a collaboration will cease to exist. This means that two matters have to be arranged:   It needs to be clear who can end the partnership: each partner individually, or only by all partners jointly? If no arrangements have been made, then generally the latter case applies. If the alliance is terminated, it needs to be clear what happens with the possible reserves, debts, patents, rights and obligations. It could be that one of the partners wishes to continue the activities and wants to buy out the other. Various regulations exist to facilitate this process. 95