Creating Profit Through Alliances - business models for collaboration E-book | Page 15
4. The value chain diverges and converges
Supplier
Supplier
Consumer
Client
The value chain is not straight. Each product is made
of components, and in order to run a business you
need various investments and services. Apart from
staff, a hairdresser also needs premises, chairs, wash
basins, trimmers and hair care products. The services
of the interior designer and the coffee machine also
contribute to the value added by the hair dresser.
Figure 4. A possible value network around a business
Naturally, a purchaser's attention is mainly drawn to
the largest expense items. For a steel plant, they will
be the iron ore and coals. So you can be sure that the
negotiations on the delivery contracts in this respect
will be fierce. But what about security services? The
steel plant may not be interested in this, but the
security company is.
The next step is to quantify the identified streams.
What percentage of your turnover can be found in
each buyer group and what percentage of purchasing
do your buyers spend? What are the most important
end products that your activities contribute to and
how important is your share in this? Are there any
costs up the chain that you can easily prevent?
Not only does the value chain operate as a funnel, it
also branches out. First, because a plant can
manufacture different products for different buyer
groups. But residual streams also have their value or
price. Energy companies supply CO2 to market
gardeners who use it to improve crop growth. By
separating waste, some residual streams can be
recycled and processed or even sold at a lower price.
Packaging costs are a good example of costs that can
often be reduced. A semi-finished product is
packaged in a certain way because that is standard in
the industry. This often is packaging that is cut open
and thrown away. Why is that packaging not
returned? At one point, the cable and plastic pipes
trade replaced the wooden reels with removable
steel reels. This substantially reduced the freight
volume for the collection of reels.
Use these four insights to look at your business
activities in a wider context. We are no longer talking
about the value chain, but your place in the value
network.
The value network is in effect the diagram of the
complexity within which a business and its activities
operate. You can start by drawing the value network
around your business by looking at the most
important suppliers and buyer groups (see Figure 4).
Who else supplies your buyers, and do your buyers
sell on your product unmodified, in combination with
other products or processed in another product?
Supplier
Supplier
Company
Consumer
Client
Consumer
Client
Consumer
If you take the network of business activities that
yields a certain product or service, you can - using the
right data - also reconstruct where the biggest profits
on this product are made. This will of course not
always be completely successful, but if you collect
information methodically, you will arrive at a certain
insight as shown in Figure 5.
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