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| COMMUNICATIONS
& STAKEHOLDER RELATIONS
CORE POLICY
Ensure CHC utilises all appropriate communication channels to consult and be accountable
to the stakeholders whilst also promoting the harbour and its marine services.
GUIDING POLICIES
6a. Statutory and safety: Ensure effective promulgation of CHC’s 5 year Strategic Plan, Annual Report,
and all statutory duty communications to harbour users and stakeholders.
6b. Regular communications: Maintain and develop CHC’s regular communications to harbour users,
stakeholders, and the media.
6c. IT and communications systems: Invest in the development and promotion of CHC’s website and
social media channels, IT and communications systems.
6d. Media: Continue to develop stakeholder communications, including the Cowes Harbour Handbook
and E-newsletters.
6e. Stakeholder consultation: Facilitate regular consultation and two-way information flow through
the CHC Advisory Committee, public meetings, and membership of relevant Solent marine/local
organisations and forums.
6f. Partnership promotion: Work in partnership to effectively promote Cowes Harbour, the River
Medina and its marine services and facilities for the long-term benefit of the harbour and its stakeholders.
6g. Destination Cowes: Contribute with partners to the promotion of Cowes as a destination.
6h Stakeholder benefits: Consult with harbour users and stakeholders, declare and promulgate
information on CHCs stakeholder benefit investments.
OBJECTIVES
Target Date
6.1 Outer Harbour Project and East Cowes Development: Ensure effective
and transparent communications with stakeholders and relevant parties
regarding the next proposed stages of the development. 2016-2021
6.2 Advisory Committee: Encourage and support wider stakeholder engagement
with the CHC Advisory Committee. 2016-2021
6.3 Marketing and promotion: CHC will work towards a goal of more effective,
impactful and measurable communications and marketing of the harbour
and River Medina. 2016-2021
6.4 Stakeholder and media engagement: Encourage increased take-up and
subscription to CHC’s stakeholder E-newsletters, Notices to Mariners and
media communications. 2016-2021
STRATEGIC PLAN 2016-2021: Mid-Term Review 2019
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