Covid 19 Support Brochure for Attractions - Page 20


Gateway Ticketing

Gateway Ticketing Systems ® Our Galaxy ® software integrates ticketing , admission control , membership and donor management , resource management , group sales , online and kiosk ticketing , retail , food and beverage , CRM and reporting – providing all your ticketing and revenue needs within one solution . With the Reporting Plus module , all the purchase data collected by the Galaxy POS is aggregated , organized and automatically delivered in easy to understand reports . Quickly reference the number of tickets sold for a certain day or time period in the future . Pull entry and exit scans to determine in-park capacity and dwell time on the fly . Run financial reports to analyze the balance between profit and new limited capacity . Users can collect all the behavioral data from the Galaxy POS and use it to run targeted marketing campaigns . Pre-visit : send auto-generated emails to members / passholders or guests who have purchased admission with updated cleanliness and safety procedures . Post-visit : send auto-generated emails with a promotion to encourage repeat visits , or to share an experience via social , or with a survey to gather guest sentiment .
sales @ gatewayticketing . co . uk
COVID-19 - HELP FOR ATTRACTIONS COVID-19 - HELP FOR ATTRACTIONS Ray Hole - International Realife Tech Award winning architect with over 30 years’ experience gained in highly creative, multi- disciplinary design environments as; Strategist, Masterplanner, Architect and Designer - plus ExperienceUK Advisory Board Member - whilst leading a design practice providing expression to ‘experience economy’ philosophy. Realife Tech works with over sixty of the world’s biggest entertainment destinations and events across eight countries. The London & LA-based company has developed a ‘Covid Safety Hub’ to provide key custom- er-facing technology and help bring events back safely once restrictions on large gatherings are eased. Completed projects include; Snowdon Summit Visitor Centre, Hannover Rainforest House, Ripley’s and Kidzania (London), Volkswagen’s Autostadt and ZSL London Zoo (Land of the Lions) demonstrating experiential design and business development relevance to a more diverse yet integrated definition of tourism industry sectors (public and private) and how Architecture (built environment, landscape and infrastructure) can realise greater ‘value’ for clients, stakeholders, end-users, society in general and the environment. Currently, adapting our proven Business Development Strategy into a Recovery Strategy for both UK and International clients and markets - including a range of projects developed specifically to create enhanced visitor experiences that deliver economic benefit from social distancing and other post-COVID measures. The Realife Tech platform aggregates data from multiple systems including apps, ticketing systems, Wi-Fi, point-of-sale, digital advertising screens and access control points within real world destinations to create a single view of the customer across their journey. The Covid Safety Hub then uses this information to provide the function- ality to reduce queues at entry and exit, allow for contactless ordering and collection of food and beverage and merchandise items, and delivers targeted safety and crowd density messaging through the venue or attraction’s mobile app and website. Realife Tech is focussed on mini- mising fear through these dedicated features and protocols with the Covid Safety Hub being deployed across multiple events welcoming fans back this summer.