County Commission | The Magazine October 2018 | Page 35

FROM THE COVER “The challenge that we have, even though you have someone that has a degree in emergency management, is to then motivate them to continually get additional classes,” Hicks said. “That’s the thing about our field; emergency management has changed tremendously over the years.” Coping with constant change was another recurring theme in the discussion, and affiliate groups are often proactive change agents. AAND is a prime example. Not so long ago, the financial support for 9-1-1 in the state was dependent on a dwindling number of landline phones. Legislation was necessary to ensure the future of 9-1-1, and the successful reform effort was led by ACCA and AAND. Today, vital 9-1-1 services are financially supported by wireless and landline customers, and revenue is distributed in a manner that ensures reliable service in urban and rural areas. “That certainly would not have been possible without the support of this group and without Sonny (Brasfield). His office was where the legislation was being hammered out,” Smith said, referring to the ACCA executive director. “It has been very positive for the 9-1-1 community across this state.” Early in CROAA’s history, the group fought off a legislative attempt to prevent counties from collecting their own taxes. The next year, counties came back and pushed through a bill that strengthened the self-collection authority. “Who watches your henhouse? The one who is right there,” Peterson said. “We know our communities.” For his part, Brasfield continually asks commissioners to renew their support for the time and cost necessary for their staff to be leaders in affiliate groups. The groups are so important to ACCA that momentum is growing to establish a stronger connection with jail staff. Highly effective commissioners know that strong leadership at the staff level makes their jobs easier, and the most valuable staff leaders understand their role and the limits of their influence. The biggest challenge for a staff leader? “Saying ‘no’ to a commissioner,” Crear said. However, as difficult as it can be for both parties, sometimes “no” is in the commission’s best interest. “All of us in the room know there are times when you have to tell people things that are inflexible,” he said, “but that also comes with the role of leadership.” n COUNTY COMMISSION | 35