County Commission | The Magazine April 2020 | Page 18

AAND: Applying Innovation to 9-1-1 Funding and Technology At ACCA’s 2019 Legislative Conference, Marvin McIlwain of Coffee County spoke to his AAND colleagues about building and maintaining relationships with legislators. McIlwain, a past president of AAND, serves on the organization’s legislative committee. A mericans count on being able to dial – or increasingly, to text – 9-1-1 for help at any hour of the day or night, wherever they are. That’s a big promise, a promise that is faithfully fulfilled by local governments. In the early 2000s, leaders in Alabama’s 9-1-1 community were looking for a way to work together to shore up funding. The first-ever 9-1-1 call in the United States was made right here in Haleyville, but the outlook was not rosy for smaller emergency communication districts, struggling financially under the then-current funding system supported by dwindling landlines. “We were trying to come up 18 | APRIL 2020 with a solution where we could all survive,” said Bill Brodeur of Etowah County 9-1-1. Alabama had an active chapter of the National Emergency Number Association, but it was not equipped for legislative advocacy in Montgomery. So leaders in the 9-1-1 community discussed options with ACCA, and in 2006, the Alabama Association of 9-1-1 Districts was formed as an affiliate group. The following year, legislation passed to provide another $6 million annually to critical 9-1-1 services. As time went on, changes in the telecommunications marketplace accelerated as more and more consumers disconnected their landlines, putting rural emergency communication districts once again at risk. And again, AAND and ACCA sounded the alarm, working two years for legislative passage of a new funding model in 2012. But rapidly evolving technology drives more than just 9-1-1 funding. AAND works aggressively to help members stay on technology’s cutting edge operationally with text-to-911, photo and video capability, the Alabama Next Generation Emergency Network and geographic information systems. The group is also heavily involved in developing new training for dispatchers. In the beginning, some members of the 9-1-1 community expressed reservations about coming under the ACCA umbrella, but they are firmly anchored today. “It’s been very beneficial,” said Marvin McIlwain, coordinator of Coffee County 9-1-1. “I think we are a complement to the ACCA.” In many cases, the county governing body appoints 9-1-1 boards, and 9-1-1 directors say their communication and relationships with their county commissioners have improved. Likewise, ACCA gets the advantage of having a large number of 9-1-1 directors, board