CosmoBiz Magazine August 2019 Issue | Page 36

Feature DEMYSTIFYING GREENWASHING: WE TAKE YOU THROUGH THE ISSUE Note From The Editor: This article was originally published in our July 2016 issue. As our magazine has grown tremendously, we wanted to reshare a few of the great pieces that have gotten lost in our backlog. We’ve made a few updates to ensure the information is still up-to-date, but for the most part, everything was as relevant then as it is now Whether you’re trying to minimize your environmental impact while using personal care or just trying to avoid some chemical ingredients, it can be complicated to figure out the many products available. Many of us turn to packaging to figure out if a product is right for us, but ingredient lists can be confusing. What if that packaging isn’t entirely accurate? This month as part of our feature on green beauty, we wanted to take an in-depth look at Greenwashing, a trend that makes picking out products even more difficult. Greenwashing Defined What exactly is greenwashing? According to the Greenwashing Index, it’s, “when a company or organization spends more time and money claiming to be ‘green’ through advertising and marketing than actually implementing business practices that minimize environmental impact.” We wanted to get a better idea of what this means from a variety of sides in the beauty industry. We chatted with several beauty store employees to see the customer’s perspective, Faith Frankenfeild, developer of a natural line, and Karoline Wells, a cosmetic chemist. “Most customers don’t even know where to start,” explained Jessica Shaffer, an employee at a beauty supply in Albany, NY. “They don’t have time to research all the ingredients, and often it’s the price that wins.” She noted that many of her customers were interested in finding more 36 C O S M O B I Z M A G A Z I N E natural options but price, efficacy, and ingredient confusion were all major concerns. When we asked if her clients considered greenwashing, she explained that it was often a concern but many didn’t know how to tell what was what. No one wants to feel like they’ve been had by marketing, and that’s the main goal of greenwashing — to play into consumers’ willingness to pay a little more for a more earth-friendly products. Aside from confusing consumers, what harm does greenwashing do? The first thing to consider is the damage to the earth–as you would expect, it can hurt the environment since consumers who are trying to use better products use ones that are not. It also can hurt the reputation of the very companies who participate in it. When revealed as greenwashing, a company’s image suffers and in some cases, it can lead to lawsuits.