Correlation Between CMS Star Rating and HealthStream Jane ®
Limitations of Study
This study only included 22 acute care hospitals that were utilizing HealthStream Jane ® during the period of November 1 , 2019 , through October 31 , 2020 . Facilities not using HealthStream Jane ® during this period , or those that did not have an overall star rating provided by CMS were excluded .
Conclusion
A positive correlation exists between overall knowledge assessment average scores and overall CMS star rating . For every one-point increase in the average knowledge score , there is a corresponding 0.1202 increase in star rating . As pointed out by Shetty et al . ( 2021 ) several items correlate to an increase in star rating , and as this study demonstrated , a knowledgeable staff as evidenced by assessment scores is one of them .
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