Health and Social Care
Our care business provides health and social care services and
we continue to look at innovative ways to deliver those services.
We also monitor risk and quality profile of care schemes, where
necessary introducing general needs services or care specific
services to meet need.
Our care services remain significantly above the national average
for Care Quality Commission (CQC) ratings at c90% of services
rated good or outstanding (national average 67%) and we shall
always ensure that quality is our key priority.
The ongoing Dementia Centres of Excellence project in
Staffordshire will enable us to develop our significant expertise
around dementia care yet further and we will also continue to
work closely with local authorities on a range of support services
for people with dementia and their carers. We will also develop
our offering on dementia awareness training for other public and
private sector organisations.
We shall further develop the range of care and support services
we offer, particularly working in wider partnerships with the NHS
and hospitals, for example on step-down care, reablement support
and more complex care in people’s own homes to help tackle
pressures on the NHS and social care network.
vulnerable in society for example young adults leaving care,
offenders in custody and ex-offenders working towards a new
life, assisting them with skills training leading to employment
opportunities. We will also build on existing relationships with
government and the Community Rehabilitation Company on
projects such as Troubled Families and Troubled Individuals
and other preventative schemes ensuring that the work we do
has measurable outcomes and delivers value for money for the
government.
Delivery:
n Through a strategic approach to new business, compete in
wider markets and in partnership where relevant
n Be market-leaders in areas of specialism such as work with
offenders and dementia care, marketing those services and
promoting widely
n Explore new services and provision as demographics and
needs change
We will further explore opportunities to deliver community
based specialist services to particular segments such as female
offenders, ex-military personnel, older prisoners, high risk
offenders, prolific and priority offenders and guns and gangs.
Tailoring services to meet local needs and working with Clinical
Commissioning Groups to deliver preventative services will also be
a key strand of work. We will maintain our support to the most
Corporate Strategy 2016-2018
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