CORPORATE INTELLIGENCE AFRICA ISSUE 0024 | Page 57

that the number of days for one to be issued with a national passport be reduced to five. Previously it took more than a month to get a passport before it was reduced to 21days and later 10 days as the government put in place Rapid Results Initiative (RRI) programme. A major reshuffle of immigration officers has also been done to address complacency in the service, Ms Waikenda said, adding that the changes will be done regularly. To seal loopholes at the borders, the department is in the process of building more border control points as well as revamping the existing ones, Ms Waikenda said.

From left Nyayo House which houses the immigration department. Immigration Director Jane Waikenda, Kenya Tanzania Border and below Kenyan passport.

plications for travellers going for pilgrimage in Saudi Arabia and medical treatment has been established. “This will ensure there are no delays which may inadvertently lock out travellers on religious pursuits and will also encourage applicants not to compromise officers due to the urgency of the application,” Ms Waikenda said. Ms Waikenda, who took over at the helm of the department in the month of June, said a public communications desk to cater

Special counter
Ms Waikenda said a special counter for urgent passport ap-

for all enquiries pertaining to immigration procedures is being established.

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