Coronavirus disease (COVID-19) technical guidance by WHO RCCE action plan: COVID-19 preparedness | Page 6

Planning tool
RCCE objectives
What are the objectives of an RCCE (at all levels of the response, including
community engagement) focusing on behaviours and actions to support
public health interventions and ensure participation and accountability
towards at-risk and affected populations and communities?
Is there existing evidence/rapid assessment data/KAP supporting the
objectives?
What are the issues that need to be addressed by the RCCE strategy?
Audiences
Who are the audiences for your activities? Who do you want to
communicate with?
1. Primary audience (most at risk / vulnerable population: People in
affected neighbourhoods, People in at-risk areas, Migrants, Refugees,
Travelers, Schools and school children, Businesses, Caregivers, Elderly,
Other.)
2. Secondary audience (people who act as spokespeople or
representatives, influencers, agents of change, etc.)
Actions/Activities
How will you engage in two-way communication with the different
audiences identified?
What are the key suggested interventions?
RCCE Capacity
What capacity do you need on your team to implement the action plan?
Develop terms of reference as needed.
What materials, job aids and other resources will be required to reach
needed capacity?
Monitoring
• How will you monitor whether your RCCE plan is being
implemented according to plan?
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