Continuous Improvement: Theories, Models and Tools June, 2014 | Page 3

   originates from the concept of dissatisfaction with the status quo, regardless of how good the existing state is. Design and Plan: Prioritize tasks while keeping it simple. Also strive for realistic and incremental change. Make sure the plan is clear in terms of concrete strategy/objectives, users support and is measurable. Implement: Share strategy with the partners and communicate the plan effectively. Encourage open and constructive criticism. Also develop plans and tools for monitoring metrics. Make sure guidance and support is present at each stage. Evaluate: Regularly evaluate goals and objectives using improvement metrics. Keep the measuring process simple, meaningful, quantifiable and always create a baseline for the metrics. Key Success Factors Continuous improvement is a journey and not a destination. Clarity of objectives plays a vital role in this cycle. Align organizational objectives with continuous improvement objectives by empowering participants and making them feel a part of the system. Continuous improvement is a cultural change in the organization and cannot be implemented in isolation. Reference http://www.researchomatic.com/continuous-improvement-159030.html 2