Content Security Special 2013 | Page 13

irdeto_irdeto 30/09/2013 15:54 Page 2 COMPANY CONTRIBUTION Live Event Streaming and Sports: A Strong Defence against Piracy growing. Live event streaming is a big venture and it’s more important than ever to make the protection of sports content a priority. Sports content has long been the ultimate 'must-have' for operators. In delivering live and on demand entertainment across multiple screens, operators have the opportunity to build customer loyalty and create new revenues. But unlike Video on Demand (VOD) content, the value of sports content is intrinsically linked to its 'live' nature, as viewers join to watch events unfold in real time. ers in the eyes of sports content owners. Social Media: The Disseminator’s Dream Increasingly, social media is being used as a tool to distribute pirated content. The 2012 Olympic Games were referred to as the 'first social media Olympics', and other sports are increasingly being discussed on social media sites. Social networks have greatly increased the ease of legitimate and pirated content discovery. Those looking to access pirated content no longer have to actively search for it in hardto-find online locations frequented by criminals – instead, links can be shared quickly and openly among friends on social networking sites. The spread of illegal content through social networks is not confined to a criminal element of consumers. Many people who find links to live sports broadcasts on social media are not aware that the content is illegally hosted – an understandable mistake given the sophistication of embedded video players and even advertising on illegal sites, all of which leads to a false sense of security for the viewer. The Challenger: Piracy The challenge faced by broadcasters with regard to live content is ensuring that they monetize it to its full potential in the short window when consumers want it and it is most valuable. And if consumers can’t obtain it easily and affordably, they will seek out the next most convenient source – which is usually a pirated stream of the event. Not only that, but broadcasters must contend with more organised efforts to illegally redistribute their valuable sports content for monetary gain. In July 2013, the High Court of Justice in England, prompted by the English Premier League, ordered Internet service providers in the U.K. to ban FirstRow Sports, one of the most popular sports streaming websites on the Internet, based on charges of copyright infringement. FirstRow sports was being used in sports bars and pubs to profit from unauthorised streams Live stream piracy – intentional or not - has wide ranging, detrimental effects on everything from a broadcaster’s revenue to its standing in the eyes of content owners. Broadcasters who fail to adequately protect premium sports content could lose their content rights altogether. Identifying and isolating the source of the illegal content should therefore become top priority for those concerned with live event broadcast. Live content piracy is big business, with the number of people viewing pirated versions of popular sporting events now tipping one million per stream. This represents a significant loss of revenue in terms of subscribers, not to mention the reputational damage suffered by broadcast- Understanding the Play Field: The Piracy Continuum™ Although there are legal online offers, consumers of content demand more than ever when it comes to sports broadcasts. Consumers will take any steps necessary to access content – including visiting illegal sites. Content owners, content distributors and security vendors have traditionally characterised digital 'pirates' as a single malicious group with ill intentions. However, with recent developments in consumption habits this is simply not true. Piracy is not a single behaviour, but rather a continuum of behaviours. Within the Piracy Continuum™, there are six distinct groups: The Motivation: What drives consumers to piracy? Piracy is easier than ever and although some pirates steal content for commercial gain, other individuals on the Piracy Continuum™ are driven to obtain illegal content through frustration. Looking a t piracy from a different perspective can teach content owners more about their customers. As piracy is not a behaviour, but a range of behaviours along a continuum, not all pirates illegally download content for criminal purposes. For example, a customer in the UAE may be illegally streaming a show from the US due to the time zone difference perhaps driven to consume the content from frustration. The Offensive Play: Counteracting Piracy The sophistication of piracy requires increasingly powerful countermeasures. Effectively tagging content is a crucial step for those looking to screen sports content online, with content watermarking allowing broadcasters to embed unique invisible data in audio and video that can be used to trace individuals who are illegally redistributing content in real time. Once the source of the pirated content is identified, it can be shut down and further action considered against the pirate. In addition, there is a need to locate the sites where stolen content is hosted, a task that has grown more complicated in recent years due to the proliferation hosting and indexing websites that offer illegal video. Having the knowledge to find these sites and remove content and links to live streams is a major plus point for content owners and broadcasters looking to secure their investment. The Goal: Providing a Better Alternative to Piracy Operators must take three important steps into account when working to reduce piracy: 1. Affordable and accessible content: good pricing and multiscreen capabilities to boost discoverability 2. Deterrence: aim for a capability to trace and pull down pirated content 3. Win the arms race: ensure that technology is up to date and easily renewed Pricing and discoverability are two of the key building blocks of piracy – if broadcasters address these “sells” then they begin to reduce the attraction of illegal content. This is only half of the battle, however. Security techniques such as watermarking are a boon to broadcasters, improving content protection and reassuring content owners. Most importantly, broadcasters must understand the motivations of those involved in piracy – be they consumers or hackers – and ensure that they are addressing these on a business level with countermeasures or better content availability as appropriate. Irdeto is an expert in Revenue Assurance and anti-piracy, as well as one of the founding members of the AAPA. For more information, please visit www.irdeto.com Content Security Special 13