Consumer Snapshot Volume X Executive Summary - Consumer Snapshot Vol. X | Page 7

Survey Methodology This survey for Vol. X of the Consumer Snapshot Initiative gathered responses from a total of 1,019 responses from a sample of consumers in the U.S. The survey was undertaken using a broadly representative sample, which ensured the study achieved responses from a comprehensive cross-section of the U.S. population. It is important to remember that the results regarding spa attendance are self-reported by the snapshot participants and are not official statistics, nor can they necessarily be expected to be in line with what spas report in terms of overall spa-going numbers or the demographic composition of those using the facilities. COPYRIGHT This document contains proprietary information of the International SPA Association. No disclosure of use of any portion of the contents of this material may be made without the express written consent of ISPA. For permission to reproduce any material contained in this publication, please call ISPA at 1.888.651.4772. If consent is granted, attribution to ISPA and other sources specified in the document should be made. All rights reserved. ©2020 PWC This publication has been prepared for general guidance on matters of interest only and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No republication or warranty (express or implied) is give as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. ©2020 PricewaterhouseCoopers LLP. All rights reserved. ‘PricewaterhouseCoopers’ refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom) or, as the context requires the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity. ISPA CONSUMER SNAPSHOT 6 VOL. X EXECUTIVE SUMMARY