Consumer Snapshot Volume X Executive Summary - Consumer Snapshot Vol. X | Page 5

Once the Coronavirus situation improves and businesses reopen, how nervous are you about doing any of the following? NOT NERVOUS AT ALL A LITTLE NERVOUS VERY NERVOUS Attending a work-related conference/convention 28% 42% 30% Getting a nail service (i.e. manicure, pedicure) 31% 44% 25% Getting a haircut at a salon 37% 46% 17% Participating in a group fitness class/activity 27% 44% 28% Visiting a Spa 28% 47% 25% Eating out at a restaurant 27% 51% 23% Going to a shopping mall 27% 47% 27% Visiting Family or friends 48% 39% 13% Taking a flight 19% 43% 38% *Base: Spa-goer and non-spa goer respondents. Due to rounding, some percentages may not total to precisely 100%. ISPA CONSUMER SNAPSHOT 4 VOL. X EXECUTIVE SUMMARY