- 43.7 % of consumers have used click and collect in order to avoid delivery charges, as home delivery proves to be too costly for consumers, particularly for low-value items. Retailers wanting to avoid fulfillment charges have opted to add a minimum spend threshold to their free click and collect service to make it more profitable.
- With congested shops and long queues reducing consumers ' shopping experience, many consumers opt for click and collect to reduce time spent in stores- and 34.7 % of male click and collect shoppers opted to use this service for that reason.
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Reasons To Buy- Use the detailed data and insight to help form an effective growth strategy across all sectors of online click and collect fulfillment
- Understand your target demographic and their key issues and demands- Identify the opportunities to grow business in this sector and the value added to physical stores- Understand the journey of consumers throughout the process of online purchases- Identify key issues within the click and collect journey to encourage additional spend in store. Table Of Content The hot issues What people buy Shopper Journey Why people shop
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