- 43.7 % of consumers have used click and collect in order to avoid delivery charges , as home delivery proves to be too costly for consumers , particularly for low-value items . Retailers wanting to avoid fulfillment charges have opted to add a minimum spend threshold to their free click and collect service to make it more profitable .
- With congested shops and long queues reducing consumers ' shopping experience , many consumers opt for click and collect to reduce time spent in stores - and 34.7 % of male click and collect shoppers opted to use this service for that reason .
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Reasons To Buy - Use the detailed data and insight to help form an effective growth strategy across all sectors of online click and collect fulfillment
- Understand your target demographic and their key issues and demands - Identify the opportunities to grow business in this sector and the value added to physical stores - Understand the journey of consumers throughout the process of online purchases - Identify key issues within the click and collect journey to encourage additional spend in store . Table Of Content The hot issues What people buy Shopper Journey Why people shop
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