Consumer Bankruptcy Journal Spring 2018 | Page 48

SEVEN CONCEPTS the government, etc. Evading responsibility hurts credibility. Adults take responsibility for their actions; others do not. School your clients to accept responsibility. Accepting responsibility is hard. Some people believe that accepting responsibility makes them look weak but, to most people, accepting responsibility shows strength. We empathize with someone who has not done well, realized this, tried to do better and accepts responsibility. Some creditors may take an admission of responsibility as a signal to attack. Let them. Their attacks just irritate most judges. Use the fact that the debtor accept responsibility for what happened during the case, from the first day motions onward, to build credibility and to allow the judge to build confidence that the debtors can succeed. Concept 6: Following Rules. Chapter 11 has the Bankruptcy Code, the Federal Rules of Bankruptcy Procedure, the Local Bankruptcy Rules, each judges’ own rules, the U.S. Trustee’s rules, etc. Some rules make sense; some do not. It does not matter. In a reorganization case, it is not enough to make things work right, e.g., cut a deal with the junior lender, fix business problems. The judge needs to see that the debtors can follow rules. If they cannot follow rules, then they cannot be trusted to handle a plan. Chapter 11 debtors make real the land of opportunity. They have vision, work hard and take risks. They succeed and fail ... massively. 48 CONSUMER BANKRUPTCY JOURNAL While they have vision, they have problems operating businesses day to day. They lack the natural temperament to run a business day to day. They do not like to follow rules. Many or most debtors see rules as interfering with business success. Judges, on the other hand, are usually not visionaries or risk takers. They do things step by step. You are the bridge between the two different temperaments. What happens when the rules are not followed? Bad things. I represented a business chapter 11 debtor. All chapter 11 debtors must pay a quarterly fee to the U.S. Trustee. The U.S. Trustee is very particular about collecting this fee. The client chose not to pay this fee one quarter as its cash flow was tight. Though I communicated the need to pay the fee, the debtor did not pay the fee until the day the U.S. Trustee filed its motion to convert/dismiss the case. Though the fee was paid, the U.S. Trustee’s attorney, wanting a victory, next raised questions about the debtor’s ability to reorganize. Ultimately the court dismissed the case, even though the debtor had consistent and positive cash flow. Following the rules is key. You must teach debtors the rules, convince them that it is in their best interest to follow the rules and then keep them following the rules after a plan is confirmed. It will be difficult. Concept 7: Control the narrative. The narrative is the debtors’ story, their background, their successes and failures, what they have done, both good and bad. Judges need a narrative that allows them to Spring 2018 support the case. I took a small company through a chapter 11 case where the company’s principal had been sentenced for making false statements to a bank. I brought up the conviction in the first day motions along with these facts: The principal had pled guilty at his first hearing; sentencing had been delayed for years as he was assisting the government to charge players in a much larger conspiracy; he continued to operate the business; and he worked hard. The court accepted my narrative, that the principal had done wrong, but he had accepted responsibility, was working and was trying to redeem himself. I put the information out first ahead of the creditors who would have had a different narrative. When do begin you tell the Smiths’ story? Start with the first day motions and continue to tell the story though out the case. Don’t worry about boring the judge. Most motions tell judges nothing about the debtors. Take the time to discuss who the Smiths are, what is good about them, what is not so enviable about them, why they can succeed and what it will probably take to succeed. Give the judge reasons to like your client. By the time creditors’ counsel can offer contrary information to the judge, it may be too late - the judge has heard your narrative enough times and it has stuck. Mix controlling the narrative with Concept 6, following the rules, and you have a potent mixture leading your clients toward plan confirmation. There are hooks and angles in every case which can tell a powerful narrative. Find them. Use them. National Association of Consumer Bankruptcy Attorneys