Connection Summer 2013 | Page 10

S GRAIN RECAPS mooth ailing c By Lindsey Bowers an you believe harvest is just around the corner? The grain department is excited about what looks to be a promising corn, milo and soybean crop. We are busy in the elevators, as well as in the office, getting prepared to deliver as smooth of a harvest season as possible. After last year’s volume and changing customer dynamics, we decided it was past time to find a software system that would operate more efficiently and provide better customer service. After months of research, we believe we have found a perfect fit for our unique organization. We recently sent out a request for farm information to start setting up delivery sheets. These sheets will be where your loads are applied according to farm number. Having this information entered ahead of harvest will speed up truck processing time at the elevator, as well as settlement turnaround time. This Using technology to improve customer service information also will be linked to the agronomy sales to assist in landlord splits, and also to better calculate the margin on a per farm evaluation. If you did not receive a request and anticipate delivering grain to United Ag, please give us a call. We appreciate your cooperation in completing the request and are available to assist in filling it out. Another BIG change in the works is how our truck dispatch will operate. The new software is being implemented there as well, and will help in getting drivers to the farms more efficiently as well as getting available information to the elevator ahead of time. If possible, we would like maps to each of your farm numbers to scan into the software. This will provide the drivers better directions. We are excited about the transition, but realize that we will be confronted with some challenges along the way. We can assure you that we will work to get all issues addressed in a timely manner. If you are interested in receiving your scale tickets, contracts, settlements sheets or daily bid/commentary via e-mail, please e-mail [email protected] with your e-mail, account name and what information you’d like to receive. The United Ag Grain Department has a Facebook page! Please like United AgMarket Updates. As we have seen more farmers become more active in social media, we thought it was time to see if this form of communication would be successful to relay current market conditions, reports and newsworthy information. During harvest we also plan on using it to post hours and any other information that we feel will help our customers. Feedback is welcome. Danevang improves gin, elevator w By Sarah Sless e have installed a 24-hour Farm Diesel Fuel System at our location. Be sure to stop by our station to get your PIN number set up for your future