ConnectCare3 How we make it better | Page 2

getting the right care It’s been five years since ConnectCare3 helped its first patient unlock the health care system. Our team of caring registered nurses and experienced patient advocates continues to guide patients to the right care, from the right providers. They have helped with ailments from the simple to the severe; from knee ligament damage to Crohn’s disease to infertility. Our patients tell us that the team gives them confidence to make the best decisions about their health care. They are also glad that their employers provide ConnectCare3 services. At a time when health care costs continue to rise and health care reform adds new uncertainties, employees often need assistance plotting a course through the maze of options and choices they face when they are diagnosed by their doctor. Key to their success are your efforts to inform them on how ConnectCare3 can help by researching the best doctors, answering questions, and even attending appointments. At ConnectCare3, our mission is to help our patients — your employees — get the right care, whether it’s delivered in your hometown or at the Mayo Clinic. Our team stands ready to unlock the health care system for every patient, every time. Yours in good health, Sam Lombardo, Chairman and CEO 2 research educate support 3