Connect Spring 2018 | Page 2

D OW N LOA D From Virtual to Reality Pokémon Go and Snapchat’s geofilters have elevated augmented reality into the mainstream. As a result, business opportunities abound for companies willing to harness the technology’s amazing promise. Toward that end, planned investment in related products and services is expected to grow significantly by 2021. Its primary advantage is immediacy. By placing virtual interactive overlays on the world around us, a business can connect in real time to its audience. So far, its largest impact is in retail showcasing, with additional adoption within healthcare and oil explo- ration. The opportunities appear limitless: Î Î SALES: Help prospects see themselves as customers, experiencing your product or service in their world. Î Î TRAINING: Share content digitally in the moment, rapidly onboarding and educating employees using their own devices. Î Î WAREHOUSING: Enable workers to visualize container contents, with detailed inventory data and optimized pick-and-pack routing. Î Î MAINTENANCE: Improve maintenance with sche- matic and technique overlays, while also letting workers practice dangerous repairs safely. Alexa Gets Down to Business Since its debut in 2014, Amazon’s Alexa has gone from a novelty for early adopters to an increasingly essential part of our days. From hearing the day’s weather to reading the news to choosing a music playlist to controlling vital home settings, we’re changing the way we live using the virtual personal assistant. And now, it’s going to work. Alexa for Business is testing the platform in the New York offices of WeWork, the fast-growing co-working business. As you’d expect, it’s fully customizable. In fact, to make the most of the platform, WeWork has built custom Alexa skills for everything from reserving conference rooms to putting in maintenance requests. Soon, savvy business owners be able to use Alexa for Business to place supply orders, automate setup for meetings, handle calls, manage schedules, and more. The goal is making employees more productive—and more able to focus on those elements of their jobs that matter most. Revamp Your Segment Reporting Given recent moves by the SEC to tighten regulations, simple mistakes in segment reporting can raise a red flag with the Securities Exchange Commission and result in large fines. Of course, careful reporting allows your investors to have an accurate understanding of your company’s performance. To improve your segment reporting, make sure to focus on internal control of the following. Î Î Identification of operating segments and the chief operating decision-maker (CODM). Determine your operating segments, based on FASB Accounting Standards Codification, and decide who is in charge of assessing and allocating resources to those segments. 2 Î Î Aggregation of operating segments for reporting purposes. Don’t take the aggre- gation of segments for reporting lightly. If separate reporting will give investors any more insight into your company, don’t aggregate. SNB.COM // CONNECT STRATEGY SPRING 2018 // RANKED ONE OF FORBES' BEST BANKS OF 2018 Î Î Documentation of reasonable judgment. Ensure that every decision related to segment reporting is documented thoroughly and that every public and internal reference to company performance adheres to those decisions.