Connect Magazine March/April 2018 | Page 17

clients come in shorts and a t-shirt. You are the professional and should be looked at as such and as the expert in the field. Another very important thing to know about is the holidays of their home country. A lot of cultures actually take the day off on the holidays and they celebrate the occasion and spend time with the family. You don’t want to be the one to interrupt that. Knowing their holidays can help you plan around their schedule so you know not to bother them on that day. 3) YOUR SUPPORTING EXPERTS While you will be the expert explaining to your clients how real estate business is conducted here versus in their home country (remember in some countries, they’ve never heard of title companies , commission is split differently, and so on), you will want a list of experts in different fields that support and complement your real estate business. You’ll certainly need attorneys that can help with visa questions, CPAs that can explain our taxes here in Florida (there is a fairly big percentage of international customers who rent their home seasonally)and also who can explain FIRPTA. Can you find any service providers that might speak their language to assist during the sale or after? Lenders and mortgage companies that provide loans to international buyers. It’s also a good idea to compile an actual list of experts (with multiple options) that you can give your clients. 4) REFERRALS Building a referral base is a great place to start any business. The trick here will be that whoever and wherever your counterpart is, they are also looking for business so you will want to make sure that it’s a two-way street. If you are becoming a Certified International Property Specialist (CIPS), you will have access to a list of other CIPS designees in more than 70 countries. Another great way to connect and understand how business is done in other countries is by joining one or more of the other countries’ National Associations – yes there are Associations around the world that offer an “Affiliate Membership” to Realtors® that are a member of the National Association of Realtors®. I also highly suggest that if you have the time and the serious interest to conduct international real estate, you attend the NAR conventions and the Legislative Meetings. At both, you’ll find international real estate professionals and you can take that opportunity to network and get to know each other. If you only can attend one, I suggest the NAR Convention, as you will find more international Realtors® and international Associations in attendance. If you decide to become a CIPS designee – they will hold a welcome reception, a breakfast, and a dinner function which offer plenty of time and opportunity to network. At the last NAR convention, CREA (Canadian Real Estate Association) invited all of their “International Affiliate Members” to a reception that offered great networking opportunity with their members, and it was a great way to find out more about how business is done there versus here. One benefit we have with our Association is the use of Proxio. Proxio is a database where you can connect with other Realtors® from other countries and build your referral business. Watch out for the next class at the Association that will show you everything you can do with Proxio. 5) REACH THE MARKET Of course you can’t solely rely on referrals. You have to be proactive to reach the market. How you ask, when they are not here? There it comes again – the internet. Search for real estate portals where you can advertise your listings. Make sure if you advertise your listings on another country’s portal that it is written in their language! For those of you who are tech savvy, a Facebook ad might work. Just make sure it is lead generating with a “call to action” and in the language of the audience you are catering to. If you don’t speak the language – team up with someone who does. Real estate trade shows can be found around the globe. Make sure you do your research, because being a vendor can get pricey. Consider splitting a space with someone. Don’t forget to connect with different groups on LinkedIn - there are investor groups and much more. And last but not least – get the apps on your phone that help you save money with phone calls such as Skype, WhatsApp, and Viber to name just a few. As you can imagine, there is much more that could be said, but for now this will give you a good starting point and overview. Don’t forget to check out all the interesting articles on the National Association’s website concerning Global Real Estate and look through the Statistics they provide us with. Their insight is priceless! RPCRA.ORG | MAR/APR 2018 17