Confero Summer 2014: Issue 7 | Page 10

9 1/2 QUESTIONS An Interview with Jerry Patterson Senior Vice President—Retirement & Investment Services of Principal Financial Group By Gabriel Potter, AIF® I n this issue, Jerry Patterson of Principal Financial Group talks to Confero about employee retirement outcomes. 2. an engaging participant experience –with tech savvy, engaging, easy-to-use tools and services Retirement readiness is a subject that is much talked about around the industry. Tell me about the resources that Principal is committing to this concept? 3. strategic measurement – at both plan sponsor and participant levels Retirement readiness is a shift in philosophy across the industry, and we are committed signficantly improving outcomes for participants. We took our 70+ years of retirement experience plus industry expertise of behavioral finance leaders and digital experts, and created our holistic approach: Principal® PlanWorks. This approach incorporates three key elements: 1. retirement ready plan design, 18| |SUMMER 8 SUMMER2014 2013 We’ve invested considerable resources to drive superior participant retirement outcomes. For example, we tapped into leading digital experts to help create a positive, distinctive digital experience that drives action and outcomes. Our approach to plan design is rooted in behavioral fianance, and turns behaviorial challenges into behavorial solutions. Reports and tools help plan sponsors and advisors understand the power of retirement readiness. (http://inside.theprincipal.net/ris/retireready/index.shtm) How does Principal define retirement readiness for defined contribution participants? It is a participant’s ability (and continued progression) to meet and maintain income goals throughout retirement. There seems to be a movement to push the conversation away from investments and fees and towards outcomes. Has the focus shifted at Principal and if so, can you tell me about those initiatives? Yes, we have definitely shifted our focus from participant accumulation (participation/deferral) to improved participant outcomes. The push began in 2012 when we commissioned a study with Brightwork Partners LLC regarding financial professionals and their role in working with plan sponsors. As a result, we learned that retirement readiness showed as an important point to plan