Conference News September 2020 | Page 27

Would you like brands to help you be more environmentally friendly and ethical in your daily life? Source: Unilever 2017 – Brand Purpose Fad or Future | Nielsen 2015 – Global Sustainability Report people to do that. There is a plethora of evidence that strongly suggests sustainability is an important point of difference when it comes to consumer buying preferences. A Unilever report showed that out of a sample of 20,000 people from five countries, one third of consumers prefer sustainable brands while a Nielsen report states that a massive 73% of millennials are willing to pay more for sustainable products. Added to which, people are actively looking to brands to help them be more sustainable and are now switching to a different product or service if a company violates their personal values. Not only are people voting with their pound, they are also choosing to work for ethical companies, even if this may mean taking a pay cut. This is powerful stuff. Use evidence like this to communicate the ‘why’ at the point of pitch or tender. Demonstrate how your innovation of the brief and integration of creative 88% 12% USA and UK combined percentages Yes, I would like them to help No, I don’t want them to help sustainability will lead to a powerful difference by coming up with purpose-driven KPIs and, where possible, targets against which you are prepared to be held accountable. Just like you do with all the other deliverables, you must ensure you implement your plans and measure and monitor your progress against your set KPIs. Don’t worry about being ‘right’, there is no such thing as perfect sustainability. Instead, get creative about how you discuss progress with your team and the client, don’t leave it until the end of the slide deck or agenda straight-jacketed by the word ‘sustainability.’ For example, if you are talking about suppliers and have locally sourced SMEs, include the positive People, Profit, Planet impacts as you do so. Here, for example, you would cite the reduction in carbon emissions, the benefits of cleaner air and the bolstered economy you have left behind after the event. If you have engaged these suppliers in Above: Sam Wilson, Syntiro Associates 27 sustainability Innovation and the sustainable sourcing of products and materials, this is a brilliant knowledge legacy, so include that too. You may initially need an expert to help you to look through this new lens, to help you get your facts right, to upskill your creative teams, build sustainability into your existing processes and practices and develop the mechanisms you need to deliver plans and capture data. But once you have done this, your team will be able to not only innovate, but to identify when to call in the experts for certain projects such as a carbon footprint analysis. You will also be able to identify improvements and work with the client setting new initiatives and targets. I have seen pioneering client/agency partnerships developed through this simple strategy. As part of the wrap-up, ensure you include your achievements and the short-term and long-term legacies. Hold a creative debrief about how the event benefited the brand and how the client has been a change-maker. Enter an award, write a thought leadership piece, keep on talking about the unique and ground-breaking part creatives have to play. The scientists and the sustainability experts have their parts and they are needed, but you are the mobilisers and amplifiers of change. You are the creatives. That’s what you do. “This is not about bolting-on, this is about embedding meaning into all your communication touchpoints and all your event-related activities." www.conference-news.co.uk