Conference News September 2020 | Page 19

19 Knowledge and Culture’. The hybrid event element kicked off with a welcome talk from the RSA’s head of commercial development, Charlotte Sumners, about the history of the RSA and the building along with an overview of The RSA’s current areas of work. Profits from events held at the venue fund these current programmes including, ‘Future of Work’, ‘Regenerative Futures/Sustainability’ and ‘Fair Education’. CH&CO’s certified nutritionist, Amanda Ursell, joined virtually from Italy, to talk about ‘What You Eat Can Optimise Your Immune System’ and gave a useful insight on how to combat screen fatigue. Ten members of the Hire Space team who were unable to join in person dialled in remotely for the venue tour and afternoon session. An average score of 8.1 was given for overall event enjoyment with one guest commenting: “this felt totally worth it as the experience was mostly great for those attending remotely. Multi shot camera angles and view of the room made me feel like I was actually part of the event and engaged throughout.” All production and audio-visual aspects of the day were managed by Pete Bradbury and his team at Radiance Production. Bradbury said: “Hybrid events like this are key to reopening the meeting and events industry and giving our audiences confidence. I think we will see more of them going forward, they are much more inclusive for those unable to attend it person and with the right planning, discussion and collaboration from the venue, client and production company they can be really memorable”. The day was wrapped up with a private cinema experience in the venue’s screening room, Durham Street Auditorium, which was built on the last remaining stretch of 18th Century cobbled Victorian roadway. Guests had the chance to sensibly socialise sitting two meters apart while enjoying a movie of their choice. Key learnings from the day included satisfaction about the event’s safety. People were impressed with the safety measures, but it was noted it can’t be underestimated how important it is to over-communicate as some people will push the rules. As for content delivery and technology, online attendees enjoyed the experience and felt included, which makes it a worthwhile investment, but organisers think carefully about the more interactive content features and be sure to communicate the agenda in advance to anyone not attending in person. Bento boxes were well received as a catering option, and perception is Above: RSA House Below: The Hire Space team Cover Story important where food is concerned. Benjamin Edmonds, head of promotions at Hire Space said: “Seeing all the measures from our white paper come into fruition and work so effectively was brilliant. Working with Laura and the team couldn’t have been easier. They have all worked so hard to put a full range of measures in place which has also seen them become accredited as a Safer Venue, and it was evident in our polling of the team after the event that everyone appreciated the measures and felt safe.” General manager of RSA House, Rupert Outram, added that the day was constructive. He said: “The day reassured me that the energy and quality of communication created by face to face meetings is unachievable in a purely screen based meeting, but by being able to offer this style of hybrid event solution if gives businesses (our customers) the option to include those who are unable to attend physically or in cases where companies would like to include a large audiences (beyond room capacity) for part or all of the event.” RSA House gained both the Hire Space ‘Safer Events’ and VisitEngland’s ‘Good to Go’ accreditations. The venue is open to host meetings and weddings for up to 30 guests and all other events from 1 October. www.conference-news.co.uk