Conference News September 2020 | Page 15

MORE THAN 15 Technology MEETS THE AI Simon Clayton, author of Blog.ChiefIdeasOfficer.com and chief ideas officer at RefTech, suggests AI isn’t as secure as some make out The term AI is starting to pop up everywhere. There are now many marketing and event apps and platforms that use the promise of AI to do all sorts of wonderful things for your events. I say ‘promise’ because I have a sneaking suspicion that they don’t use AI at all, and that it’s just normal programming. Unfortunately, AI seems to have become the new ‘Big Data’; a term used by the marketing men to make a product sound sexier and more appealing because ‘we use AI’ sounds a lot more exciting than ‘we have programmers’. While AI is great at some things it isn’t a panacea for all ills and it simply isn’t suited to do many of the things that some tech companies are claiming it is doing. Now, though, something has come along that might separate the marketing fluff from the truth. The Information Commissioner’s Office (ICO) has unveiled guidance covering the use of data fed into AI systems and the resulting decisions it can make. At 81 pages, the Guidance on AI and Data Protection document isn’t the most scintillating read and then there’s the 130-page Explaining Decisions Made with AI Guidance produced in conjunction with the Alan Turing Institute that complements the ICO document but there is a clear message that the ICO are giving. The guidance says that “In the vast majority of cases, the use of AI will involve a type of processing likely to result in a high risk to individuals’ rights and freedoms and will therefore trigger the legal requirement for you to undertake a DPIA”. They are saying this because of the huge quantities of data needed to train AI and that the decisions that AI makes can’t really be explained. This means that if your tech provider claims to use AI, you, the organiser, will need to complete this process. The guidance also states that this process cannot just cut and paste what is given to you by your tech provider. The ICO helpfully have another 44-page document about carrying out DPIAs. So, what once was a sexy boast may now not be quite so attractive. Will we now see a few tech companies backtrack and say “Did we say it was AI? Well, it’s not actually AI per se – that was just the marketing team getting excited…”? We will see… AI seems to have become the new ‘Big Data’; a term used by the marketing men to make a product sound sexier and more appealing. www.conference-news.co.uk