Conference News May 2020 | Page 15

VIRTUALLY NEW CN looks at how ITB Berlin went virtual to get the show on the road, and how Eventscase adapted their product to help clients he events industry – like everything else – was forced into going about its business online when countries around the world went into lockdown to fight the spread of Covid-19. The world’s largest annual travel trade show, ITB Berlin, was one of the first event casualties of the Covid-19 outbreak in March. The event, which launched in 1966, brings together decision-makers, experts, buyers and professionals from across the travel industry. ITB Berlin is, for many, much more than a four-day event with business meetings taking place ahead of the show opening. Connecting buyers and suppliers is paramount for organisers. Messe Berlin had already appointed tech supplier Grip and its intelligent event matchmaking software platform to help attendees meet and do business during the event. In excess of 130,000 people were scheduled to arrive in Berlin for the event which was thrown into doubt and then cancelled fully after the first cases of Covid-19 in the German capital were announced. But with the imminent challenges facing the travel industry in the wake of the virus, Messe Berlin knew that now it was vital to connect the industry despite not being able to meet face-to-face. In the space of two days, Grip had adapted its platform to allow event attendees to still hold meetings despite the event cancellation. To support those who had already travelled to the city in anticipation of the event, Grip modified its technology to include varying locations, allowing attendees to meet with their colleagues, selecting alternative locations around the city. The new offering gave attendees the opportunity to hold the pre-event scheduled meetings virtually allowing colleagues to meet and do business. Around 300-500 virtual meetings took place after the cancellation of ITB Berlin and across the Grip platform throughout March. www.conference-news.co.uk 15 Technology On the case We have all been using video meeting software but integrating such technology into existing assets for a professional look has not been something a lot of businesses thought they would need. Jose Bort, CEO and co-founder of EventsCase, explained how his company has provided a solution. He said: “We realise that many of our users want a quick and very simple way of hosting virtual events but without large-scale changes or any big investments. They had the video software and production team – the missing piece was the platform to stitch everything together in a professional way. “We’ve created a feature which leans on our existing technology stack to replicate the experience, engagement and value of a live event. Organisers could be up and running within hours, and the only difference is the way in which they present their content.” Live streams are activated by the user clicking a ‘play’ button next to each session on the event’s agenda page. Attendees can use the same app to build new connections via EventsCase’s 1-2-1 networking feature, which has been enhanced through a new video chat option.