t Venues and Events International , we pride ourselves on being a bespoke venue-finding and event management agency . But many agencies say this , so what truly makes us different ? Our philosophy is wholly based on our clients and their individuality .

We have built relationships with clients that exceed 30 years , and even with new clients , our relationships feel they have been this long . We appreciate that every event enquiry is different , and we take the time to understand the individual requirements of every single brief . And through our dedicated client engagement , we can understand how we can incorporate their own company culture into every meeting and event we deliver .

This dedication has been rewarded where we have successfully extended two contracts this year that would usually have gone out to tender . We have also successfully won four new contracts , which is a fantastic achievement considering the situation we found ourselves in . As we come through the other side of the pandemic , I ’ m delighted to see the business thriving , leading to a recruitment drive with positions across different company divisions .

Navigating clients towards their objectives The pandemic has had a massive impact on all businesses , and we have all had to adapt to new ways of working . I ’ m so proud of my team for how we have successfully re-engineered our services to continue supporting our clients ’ needs .

One thing I was particularly amazed by was how we converted our offices into temporary warehouses . You wouldn ’ t believe it , but we had such a huge uptake on our hamper offering that we had full-on production lines going on ( Covid-safely , of course ) to deliver thousands of Christmas , Easter and Wellness hampers to our clients . Honestly , who would have thought we ’ d be packing hampers – but needs must and it went down a storm .

Now , as we start to return to what we are all calling the ‘ new normal ’, we have made our very own playbook . It was created by our director of innovation , Will Dalzell , with the support of the team and our joint venture partners . The playbook gives our clients all the different options between virtual , hybrid and in-person events and how we can tailor each of these to ensure confidence is with our clients in booking with us to deliver the

“ Our playbook gives clients all the different options between virtual , hybrid and in-person events .”

Anita Lowe

perfect solution .

To support the safe delivery of in-person events , we have a HSSE team fully trained to carry out risk assessments that adhere to existing Government guidelines and work closely with our hotel partners to meet the requirements .

In the past couple of months , we have eagerly been delivering in-person events again , and enquiries are increasing rapidly as confidence returns . Between April and May , our pipeline margin increased by 30 % – an incredible achievement in just one month – and 80 % of this margin is contracted . We typically see 55 % of our annual budgeted revenue covered by the pipeline in May , but this year the coverage was 88 %. I believe this is down to our continued engagement , providing suitable options to meet business objectives , and the confidence they will be delivered safely .