PUTTING PEOPLE FIRST
Faye Dyer , managing director of The ACC Liverpool Group , tells Louisa Daley how the venue ’ s Social Value Impact Plan strives to support the wellbeing of its people
ur mission is to be a company that strives to do the right thing and contributes to society , creating a positive social , economic and environmental impact in everything we do ,” reveals Faye Dyer , managing director of The ACC Liverpool Group .
This mission , Dyer tells me , has prompted the launch of its Social Value Impact Plan , which outlines its commitments to community ; environment ; sustainability and climate action ; procurement with purpose ; event industry impact and people .
Focusing on ‘ people ’, Dyer states that the Group is passionate about providing equal opportunities for all and creating an inclusive environment , both of which are key to workplace wellbeing .
“ We want everyone to bring their whole selves to work and feel valued , respected and accepted . Therefore , who we employ and how we look after them is an integral part of our Social Value Impact Plan ,” she adds .
Faye Dyer , managing director , The ACC Liverpool Group
Wellbeing strategies and policies
So , what measures do ACC Liverpool have in place to look after its staff ’ s wellbeing ?
Dyer reveals that the venue offers its staff monthly health and wellbeing updates and initiatives , opportunities to learn via development programmes , Living Wage Employer , and no zero hours contracts . “ We recognise how prioritising staff wellbeing can positively impact a person ’ s life ,” she says .
In addition to these current measures , ACC Liverpool plans to develop its Wellbeing Strategy . “ Our Wellbeing Strategy aims to manage the provision of a safe and healthy workplace ; improve levels of engagement , workforce satisfaction , morale and resilience ; as well as promote the importance of mental health ,” Dyer explains .
By breaking down this strategy into
four areas of wellbeing – physical , psychological , social , and financial – the Group hopes to provide maximum wellbeing support , from annual health checks and counselling sessions , to employee recognition and fair rates of pay .
But that ’ s not all , as we adapt to working in a pandemic , ACC Liverpool is looking to improve its flexible working options by launching an Agile Working Policy . This policy not only gives some of its staff the opportunity to work from home , it also allows them to alter their working hours to best suit their lifestyles and personal preferences – providing a healthy work-life balance , and ultimately supporting their general wellbeing .
“ Our Agile Working Policy also helps us attract and retain a talented and diverse workforce , and improve job satisfaction alongside staff engagement ,” adds Dyer .
“ This introduction has also enabled us to repurpose office space to provide enhanced facilities for our venue-based team members ,” she says .
As we take on a new year , maybe it ’ s time to implement a wellbeing strategy of your own , or even build upon your existing one . After all , it ’ s everything we do , so let ’ s put them first . CN
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