Conference News February 2020 | Page 41

MATTERS 41 Tell us about Bravo Group, and your role there? How many events do you run each year; do you manage them all on your own with your small team or do you get help from agencies? How is sustainability viewed in Bravo Group; is it reflected in your events and if so how? CN talks to Alison Fordham, group events manager, Bravo Group and former CN30 under Thirty winner Corporate Eye Bravo Group comprises three insurance businesses: Compass, Broker Network and Ethos Broking. Our general target market is insurance brokers, and that’s who we put on events for. My role in the company is group events manager. I have an events coordinator and internal coordinator within my team, and we deliver for all three companies within the Bravo Group brand, both internally and externally. We do quite a lot of internal events for staff; we have a really good internal culture here. Our external events include industry exhibitions, hospitality days, and conferences for up to 800. We run more than 50 events a year and I manage them all within my team. In terms of agencies, I do work with one particular agency to help with venue-finding because, as you know, that is a process that can take a long time. I also use them for hotel accommodation for large groups. My agency will provide me with a bespoke website where delegates can book in for big events for over 100 people. It is a priority of the company and is built into its ethos. In terms of events, the way we accommodate it is to make sure we order correct quantities. It is about minimal wastage and being realistic with how much provision you need for catering. We have introduced recyclable lunch containers and water bottles. We have also reduced our ‘giveaways’, such as handing out recyclable coffee cups at one of last year’s exhibitions. Another area we have worked on is to use our local supply chain. We ran an event for 800 delegates, and are doing it again this October, in Harrogate. We use local suppliers, so rather than increasing our carbon footprint we are reducing it. Our AV partners and caterers are within a 10-mile radius. www.conference-news.co.uk How does Bravo Group view the concept of events; does it see them as a powerful mechanism within their inventory? We all know it’s difficult to track the ROI of events because it’s not straightforward. But I think Bravo understands the benefits of the events that we can bring. I put together the right briefs, making sure the purpose is specific and make sure we have targets to achieve and to track their success. They are a good investment for the brand. Within the last two years our events have got bigger, especially as the company has grown. Technology has also become more poignant and this company recognises that. We’ve replaced actual conferences and tried to get everyone together from around the country for one day on a live stream rather than doing two of them a year. Delegates can watch the broadcast on their laptops, ask questions, and answer polls. Are there any changes you’d like to see the events industry adopt? One of the biggest changes I’d like to see is a higher quality provision of AV at venues. When you book a meeting room for 80-100 delegates you know they will provide you with a 6ft screen and projector. It’s up to the organiser to then go and source an AV supplier to match the provision you need. It would be more attractive to me as a corporate booker.