59 Recruitment
AI interviewing
Imagine baring your soul to an emotionless machine during an automated interview . We ’ ve all encountered those automated phone systems that lack a human connection , at its best it ’ s frustrating and impersonal , but at its worst we can feel tricked into thinking we are talking to a human , only to find out that its all been a lie ; not the best customer experience .
Some huge corporations are using AI interviewing to get entry
level type applicants past the first stage . To me , this reeks of treating people like ‘ cannon fodder ’, and it would be a sure-fire way of putting off major talent . There ’ s a more sinister aspect to this too — potential biases lurking within the algorithms .
Can we trust machines to make fair judgments based on what they process ? Human insight is essential to truly understand candidates on a deeper level .
Applicant tracking software
Applicant Tracking Software ( ATS ) has created its fair share of myths . Many believe ATS to be an all-powerful gatekeeper , determining the fate of candidates solely based on keyword matches .
But , in reality , ATS just acts as a sophisticated filter , aiding recruiters in managing an avalanche of applications . I should point out that if recruitment is done properly , you should not receive an avalanche of applications , but that ’ s a story for another day .
Even if ATS is used though , the final decision ultimately rests with humans , so , don ’ t fret about ‘ beating the ATS ,’ by plastering keywords through your CV , because the human touch remains a crucial aspect of the recruitment process .
A people business
Fundamentally , recruitment is about people . It revolves around connecting humans , building relationships and intuition . No machine can replicate the power of the human touch when it comes to understanding personalities and forging genuine connections . Recruitment is an art , not a science , it ’ s the ability to read between the lines and to have the instincts to make true connections .
People are the life blood of all agencies , every agency I have ever worked with says that it ’ s the people that makes them different .
AI is undoubtedly a force to be reckoned with , but it should never overshadow the essence of human connection , intuition and expertise . As AI becomes a part of our lives , I think that there ’ s never been more of a case for the human touch to ensure we don ’ t all merge into one . CN www . conference-news . co . uk