Conference & Meetings World Issue 99 | Page 30

Asia focus Singapore moves SINGAPORE IS NOT RESTING ON ITS MICE LAURELS AS IT CONTINUES TO INNOVATE AND INVEST IN ITS MICE BRAND STB on tech game-changers efficient and strengthening participant engagement. “Perfect price differentiation is now possible through data analytics and venues could even dynamically price per square metre sale depending on hall location, customer profile and real time demand. Augmented and virtual reality applications like Oculus Rift and Microsoft Hololens could change the way we convene and share ideas,” the bureau adds. STB continues to work in the vanguard of global technological innovations, co-organising MICE Singapore Tourism Board (STB) believes technological disruption is probably the biggest game-changer for the MICE industry. “Artificial intelligence (AI), robotics, virtual and augmented reality (VR and AR), have immense potential to radically change the way we work,” STB tells CMW, and gives the example of AI making event management more 30 / CONFERENCE & MEETINGS WORLD / ISSUE 99 Top: Marina Bay Sands, still investing after nine years’ operating coLAB back in 2014, a hackathon aimed at creating solutions to enhance connectivity and improve visitor experience through technology. STB offers a Business Improvement Fund (BIF) Scheme to encourage technology innovation and adoption, redesign of business model and processes in the tourism sector to improve productivity and competitiveness. STB also offers the Training Industry Professionals in Tourism (TIP-iT) scheme, which supports companies in employee development and training in new skills.