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Other strategies included a sensory walk through the RDS venue – designed to access the venue from the perspective of the delegates and identify potential sensory challenges as well as exploring ways to make the space more inclusive and welcoming.
A tailored Visual Guide was also created with AsIAm and Keynote PCO to support delegates. Sharing visual guides in advance of events has been shown to reduce uncertainty by providing clear, predictable information. And, by using images, icons, and simple language, content can be made easier to process.
Attendees were given the option to select a quiet registration and those who opted in were directed to a dedicated registration desk, where they could collect their name badges in a more peaceful setting. Delegates also had the option of registering the day before Congress.
Organisers recognised that delegates might require various equipment – such as headphones, sunglasses, comfortable clothing, hats, or fidget tools.
There were comprehensive wayfinding measures implemented by AsIAm and Keynote PCO throughout the venue. Clear, accessible signage was positioned across the site, making navigation as straightforward as possible. A registration walkthrough video was also shared prior to the event. Digital inclusion was actively embraced to ensure that all attendees
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could engage meaningfully with the Congress website and app and an accessibility audit was carried out prior to the Congress to identify potential barriers that may affect the user’ s experience, including a proactive approach to shaping a fully accessible digital experience.
Many autistic staff and volunteers worked at the Congress, ensuring that autistic delegates felt represented right at the heart of the process.
A dedicated Quiet Space was available in the President’ s Room throughout proceedings – an accessible, lowstimulation area open to all delegates who may need a quieter environment to reflect, or take a break from the busy event spaces. A mobile sensory space was also provided by Dublin City Council and sensory friendly furniture was provided by Congress partner Codex. Significant outdoor areas were provided for delegates to enjoy. And, to reduce sensory unpredictability,‘ flappause’ was encouraged throughout the Congress( delegates waving their hands instead of clapping to show appreciation, and thus minimising auditory stimulation).
Accessibility Accessibility requirements were captured in the pre-event registration and delegates with specific access requirements or in need of assistance during the event were encouraged to speak with staff in advance.
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Left: Adam Harris, CEO of AsIAm and key partners, pictured at the Mansion House. |
Step-free access was ensured across all main event areas.
Key learnings: AsIAm“ Hosting the Autism Europe Congress provided us with an opportunity to demonstrate accessibility at scale. Too often it can be assumed that certain environments or experiences are simply not inclusive of our community. For us, this event was far more than just an opportunity to share research and best practice from across Europe – it was about leaving a lasting legacy in our country and raising the bar in terms of the expectations our community should have in terms of their right to participate in and access professional events – the opportunity to collaborate with Failte Ireland to document this process has created an invaluable opportunity to influence and educate the wider events and tourism sector and, in line with Ireland’ s Autism Innovation Strategy, to embed inclusive practices across Irish life.”
Failte Ireland:“ Through our partnership with AsIAm, we gained valuable insights into how true inclusivity can be embedded not only in international events, but also in our day-to-day lives.
“ One of the most impactful learning experiences was participating in the sensory mapping of the venue. It provided a deeper understanding of the importance of accessibility and inclusion and highlighted practical ways to improve the event experience for all.
“ Additionally, the opportunity to share our Accessible and Inclusive Tourism resources with AsIAm, Keynote PCO, and the RDS was invaluable. This exchange of knowledge and experience has laid the groundwork for future enhancements, informed by the collective insights of all partners involved. n
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