Conference & Meetings World Issue 120 | Page 29

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He explains : “ What I ’ ve learned from working with some of the most dynamic companies in the world , from Google and Microsoft to Disney and Mercedes , is that community building really is the key differentiator . You can have the best tech , the best product , the best formula , but if you don ’ t have people who feel connected to each other and a larger purpose , retention falters and companies crumble .
“ Community is about shared meaningful experiences , or what I call ‘+ 1 Experiences . It ’ s the difference between putting on the best Bose noise-cancelling headphones and listening to your favourite artist alone in your room , versus being in the arena listening to them perform live , surrounded by other fans . Or the difference between reading a novel solo , versus being in an intimate book club . “ My greatest passion is helping leaders build better relationships and create engaged communities . That passion has only amplified coming out of this challenging time as we all realize just how important ( and fragile ) our relationships really are , especially as many people have a challenging time connecting despite differing cultural backgrounds , beliefs or political ideologies . In many ways , our world feels more fractured than ever before , but there are small actions we can choose to take every day to build bridges and close gaps .”
Elsewhere , the old rules are out the window – it ’ s a battle to see who holds the money , fees on practically every page , plus the ever-present spectre of ‘ force majeure ’ looming over every event . Tyra Warner , professor of Hospitality and Tourism Management at the College of Coastal Georgia , will dig into the detail , sharing draft contract language to address surcharges and fees that may come up after the contract is signed , and make clear the distinction between force majeure and cancellation as it pertains to a supervening or intervening event .
IA22 MPI keynotes confirmed so far are as follows :
11 October : Jen Coken – The Science of Self-Sabotage : Making Imposter Syndrome Your Superpower
12 October : Shane Feldman – Leadership Passport : Build Better Relationships and Create Engaged Communities
13 October : Nancy Snowden – On the Playground : Your IMEX America Unkeynote Experience
IMEX America 2022 takes place at the Mandalay Bay , Las Vegas , and opens with Smart Monday , powered by MPI , on Monday October 10 followed by the three-day trade show 11-13 October . Register at www . imexamerica . com
ISSUE 120 / CONFERENCE & MEETINGS WORLD / 29