Conference & Meetings World Issue 108 | Page 18

Big interview A trust made in Berlin CMW MEETS MARCO OELSCHLEGEL, HEAD OF THE BERLIN CONVENTION OFFICE (BCO), VISITBERLIN ead of Berlin’s Convention Office (BCO) Marco Oelschlegel started his career at a conference production company (Management Circle) in Berlin, following tourism studies in Germany and France and internships in Budapest and Madrid. His first project was working on a C-Suite conference in Vienna on investment in south-east European countries. Among the first interesting contacts was the Croatian Ambassador, one of the conference speakers. Oelschlegel also quickly learned how to deal with complaints, thanks to the Serbian embassy not being happy with some of the politics surrounding one conference session on Kosovo. So, what other lessons from his early career have served Oelschlegel well? “Stay curious and create a network without direct purpose – the breadth of contacts will help you in your life in different professional situations. And knowing so many people with so many backgrounds only enriches your experiences,” he says. With 2020 being exceptional to say the least, the year has probably not panned out as Oelschlegel expected when he took over the top job at BCO back in January 2020? “Indeed, I remember the weeks before I took over from my predecessor, Iris Lanz, who carefully trained me for the new role. Then, everything went in a completely different direction, far beyond any imagination or expectation.” Ironically, his first business trip had been to mainland China in January, just before the pandemic took hold. Fast forward According to official Berlin statistics, 12m participants attended over 143,300 events in 2018. A decision to change the methodology and then Covid-19 has meant no update has been published, although the BCO’s convention partners indicate 2019 was possibly the most successful year for MICE in the city’s history. “We will provide new data in autumn,” says Oelschlegel, who believes Berlin’s enduring USP for international MICE business has always been its diverse hotel and venue infrastructure and the easy access by train and plane “The German mentality for doing things accurately and the way German politics has managed the crisis means clients can be confident about holding events in our city ” Left: Arena Strandbar, VISITBERLIN. Photo by Philip Koschel to the city. To this, he adds, “the fantastic price-cost-ratio. Berlin combines the best of two worlds: German efficiency and a cool, relaxed atmosphere. And, in times of Covid-19, our mentality for doing things accurately and the way German politics has managed the crisis helps clients to be confident about holding conferences and events in our city.” Oelschlegel admits the official statistics don’t record how many in-person events have been saved from total cancellation but reckons the number of events still scheduled to go ahead this year will be approximately 10-15 % of a normal year’s total. Many of the missing events events have been postponed to 2021 or later, he says. From 2 June Berlin put a limit of 150 people attending events, a figure that rose to 300 from the 30 June, although traditionally 80% of the city’s meetings are for no more than 100 people. “From September onwards that figure rises to 1,000 and from October to 5,000 people,” Oelschlegel notes, adding that Germany’s 16 federal states all have their own, separate regulations. “The framework in Berlin is quite open and allows for more than in other cities,” he says. “The MICE industry and its associations in Berlin have been active during the last months in lobbying for their interests. We hope this will remain so that our industry will be seen and heard of in the future, too.” On the conference of the future in the ‘new normal’ compared to the traditional meeting format, Oelschlegel has this to say: “At the moment, hybrid events are key – allowing for the broadening of the audience and also for a back-up version should numbers of live attendees decline.” He points out a 18 / CONFERENCE & MEETINGS WORLD / ISSUE 18