Conference & Meetings World Issue 107 | Page 15

Event technology attendees interested in your events before they commit to paying for one. Asked to pick out specific platforms to either recommend or avoid, Surati is happy to endorse Zoom as a simple, easy-to-use platform, and thinks that Microsoft Teams and Skype had some catching up to do. He notes Facebook had a Rooms function, and Google had its Hangouts platform, “both worth exploring to find out which one works best for you”, he says and notes Streamyard had worked well, too. He does expect the application of payment aspects to this type of streaming service changing dramatically in the foreseeable future and cautions that the legalities may seem complicated, as are certain aspects of encryption. “Even if you’re charging a premium, anything digital can be hacked,” he warns. Events companies don’t necessarily have the time or resources to fix these issues alone, so the advice may be to seek collaboration between solutions companies and events teams for creating a solution. Hallmark Jones also recommends looking to upgrade staff with new required skills in-house and, upskill those with a willingness to learn. Below right: Cvent CEO Reggie Aggarwal Cvent reduces headcount by 10% Event tech giant Cvent, acquired in 2016 by Vista Equity Partners in a record US$1.65bn deal, at the end of May announced a major programme of lay-offs and furloughing of staff. “As the pandemic initially took hold, we aggressively pursued multiple expense reduction measures. Unfortunately, we have had to follow others in taking the expense reduction of last resort, reducing our headcount and furloughing some employees, a decision we have not taken lightly,” a Cvent statement said. Ten percent of the Cvent global workforce is expected to be impacted by the round of cuts. OnAIR to replace ‘junk food’ webinars Australia-based event tech brand EventsAIR has launched its new OnAIR virtual/ hybrid event platform for exhibitions and events following a turbocharged period of development. CEO Trevor Gardiner told CMW the platform had been built in a matter of weeks with staff working 24/7, as the company reacted to demand from five of its largest customers who had been in contact in “distressed tones” to see if a virtual/hybrid solution could save their events against the background of the Covid-19 outbreak. “There was an incredible amount of product development,” Gardiner said. “We were motivated by getting the product into the hands of our customers, but we have built it for the long term. “It will enable planners to develop new skill sets and create content and personalise it. It is not just firing up Zoom! People doing virtual meetings to date have tended to be marketers rather than event planners. Now the skilled planners can get involved with OnAIR.” And Gardiner believes that hybrid events are very much the new normal. “Virtual events can stand up quickly and cost effectively.” He also believes webinars will die out and calls them the ‘junk food’ of the events industry. OnAIR offers a four-week boot camp training programme of on-line learning and the product offers session scanning for CPD credits for users. “OnAIR is modelled on the real events world,” said Gardiner who cautions buyers to be wary of e-products that offer virtual exhibitions ‘open all hours’. “They need to mirror the real exhibition world. Don’t go for technology that has been dusted down and recycled for use in a Covid world. You need to smell under the hood!” EventsAIR’s 6th Gen, meanwhile, was recently named the best Event Technology Solution of 2020 at the Software & Information Industry Association (SIIA) CODiE Awards. The mobile, cloud-based system offers event planners the power to create events anywhere, anytime and on any device. The product includes a WYSIWYG Website Builder with a range of pre-defined templates, and a Mobile Attendee app that can be custom-branded. There are also communication tools for invitations and marketing emails, and a Registration Form Builder with a drag and drop interface. ISSUE 107 / CONFERENCE & MEETINGS WORLD / 15