Conference & Meetings World Issue 106 | Page 39

City strategy Hong Kong rolls out 3-phase tourism plan CMW ROUNDS UP SOME INITIATIVES TAKEN IN HONG KONG TO GET THE SAR READY FOR BUSINESS AGAIN ong Kong Special Administration Region (SAR) Government has had to be vigilant from the outset of the coronavirus outbreak, not least due to its proximity to the place of origin of the virus in Wuhan. A host of measures over the past few months have been taken aimed at lowering the possibility of the disease being imported and spreading in the community. Measures have included health declarations and temperature checks at ports, restrictions on transiting via or entering Hong Kong, promoting social distancing, and disease testing and quarantine arrangements. At Hong Kong International Airport (HKIA), they deployed a world-first full-body disinfection channel ‘CLeanTech’ to prevent infections, on top of the Intelligent Sterilisation Robots (ISRs) deployed to sterilise germs and viruses using a combination of UV light technology, 360-degree spray nozzles, and air filters. AsiaWorld-Expo (AWE) also claimed to be the world’s first exhibition and event venue to deploy the same CLeanTech disinfection installation and advanced air purification technology, where CLeanTech is a three-in-one disinfection installation combining a suite of technologies including BioEm Air Sanitising and Purifying technology, Aegis Intelligence and negative room pressure design. Measures for MICE The territory’s government has allocated additional funding from the 2020-21 Budget for strengthening support to the travel trade and has rolled out relief measures for the MICE sector under the Anti-epidemic Fund, including a subsidy of US$130m to support the exhibition and convention industry. The scheme is able to help event organisers with 100% venue rental cost, for all exhibitions and international conventions (with over 400 participants and at least 50% of delegates from outside of Hong Kong) held at the HKCEC and another major venue in Hong Kong over the next 12 months. On 24 April, the Hong Kong Tourism Board (HKTB) organised a web conference to update on tourism development and introduce the HKTB’s strategic framework of recovery plan. That was attended by close to 1,500 representatives from travel agencies, attractions, hotels, airlines, the retail and dining sectors, as well as MICE. “In the post-pandemic world, we will see a shift in preference and behaviour among travellers – the public health conditions of destinations, and the hygiene standards of transportation providers, hotels and other tourism facilities will become a top priority; people will prefer short-haul breaks and shorter itineraries; wellness-themed trips will become a new trend. It is in fact an ideal time for us to review and rethink Hong Kong’s position in the global tourism market and elevate service standards. Together with the travel trade, the Hong Kong Tourism Board (HKTB) is going to map out the long-term development strategy for our tourism industry,” HKTB Chairman Dr YK Pang told the conference. The HKTB had announced earlier that it would be allocating HK$400m (US$51.6m) to support promotions by the trade. HKTB Executive Director Dane Cheng explained the plan for reinvigorating Hong Kong tourism would be rolled out in three phases: ‘Resilience, Recovery and Relaunch’. Under Phase one – Resilience – the HKTB is preparing a recovery plan for Hong Kong’s tourism industry. In Phase two – Recovery – when the pandemic shows signs of abating, HKTB will first focus on local market and encourage locals to rediscover different neighbourhoods and community as part of a plan to restore confidence in the city. HKTB will also launch tactical promotions with the trade in selected overseas markets. When Phase three – Relaunch – occurs, the HKTB says there will be some mega events and a new tourism brand campaign launched to rebuild Hong Kong’s image. The exact timelines will depend on the development of the pandemic. Above: Hong Kong AsiaWorld-Expo’s CLeanTech (Photo courtesy of AsiaWorld-Expo) Below: HKTB Chairman Dr YK Pang (left) and Executive Director Dane Cheng (right) ISSUE 106 / CONFERENCE & MEETINGS WORLD / 39