Conference & Meetings World Issue 105 | Page 8

ISO Stand up and be counted GETTING ISO CERTIFICATION TO RECOGNISE THE SUSTAINABLE CREDENTIALS OF YOUR BUSINESS ISN’T AS EXPENSIVE – OR AS COMPLICATED – AS YOU MIGHT THINK. STUART WOOD REPORTS e could forgive you for not remembering the name – it doesn’t exactly roll off the tongue. But ISO 20121: Sustainable Events serves an important role in the events industry: it is currently the only internationally recognised standard for sustainability in our sector. That means that if your business has ISO 20121 certification, it has demonstrated its ability to address sustainability issues to the International Organisation for Standardisation (ISO). In an age of increasing climate awareness, this is no longer just an optional extra, but a necessity. Being able to prove the sustainable credentials of your business can separate it from those that simply talk the talk. There are, however, still many misconceptions surrounding ISO certification, and many 8 / CONFERENCE & MEETINGS WORLD small event businesses write the standard off, thinking they don’t have the time or the resources to make use of it. Using ISO 20121 doesn’t just mean paying to have a team of professional auditors inspect your business. There are three levels of ISO certification, and the first only costs around USD$130: you can be first-party certified, second-party certified, or third-party certified. First-party certification simply means paying a one-time fee to purchase the standard, and putting the process into practice yourself. There is a wealth of information to be found in the standard, and much of it can be implemented to make your business more sustainable at little or no cost. Second-party certification means getting another business in your field which is also ISO certified to check / ISSUE 105 yours. Again, this doesn’t have to cost anything: it can be a mutually beneficial exercise for two companies to exchange their knowledge around sustainability. Third-party certification is what most people think of when they think of the ISO. This means inviting a team of independent inspectors to audit your business, ensuring it complies with standard requirements. There is a cost associated with this service, but the upside is being able to demonstrate that your business’ sustainability practice has been independently checked. “The biggest myth around the ISO is the money myth,” says Fiona Pelham, CEO of Positive Impact. “Purchasing the standard itself only comes with a small cost, but the implementation of it is where you get the value. The key thing is to talk to your suppliers, interested parties, and anyone else in your network. Get them involved, and ask them what they think the biggest sustainable issues are. If you start doing that, you will benefit.” Right: Fiona Pelham, CEO of Positive Impact