Conference & Meetings World Issue 105 | Page 41

Sarajevo Fresh Bosnian brew for business tourism RAMY SALAMEH REPORTS ON SARAJEVO’S EMERGING MICE SECTOR THAT IS POWERING CHANGE “Conferencing is a big opportunity here,” says Martin Field, The British Ambassador in Sarajevo, Bosnia & Herzegovina (BiH). He was part of a delegation invited on the inaugural two-hour flight from London-Luton to Sarajevo recently with national carrier ‘FlyBosnia’ – symbolic of the growing links to the city. The airline offers a three-times-a-week service. Yet for many, the name ‘Sarajevo’ conjures-up TV images of a war-torn city also famous as the place of assassination of Archduke Franz Ferdinand (1914), an act which precipitated the First World War. More positive memories, maybe, include the Sarajevo Olympic Winter Games in 1984. Now, a new wave of interest in Sarajevo and BiH is centred on good value for money and a vibrant culture reflecting ‘east and west’ diversity. The city is in the early stages of realising its MICE potential; there is no dedicated convention bureau or stand-alone congress centre, but a growing portfolio of hotel-based conference facilities are at least indicative of momentum in the nascent MICE industry. The Rotana Aparthotel recently opened, offering intimate meeting spaces and the uber-modern Swissotel Hotel, a glistening high-rise at the Sarajevo City Centre Mall (SCC), offers a dedicated meetings level with a 400-capacity Conference Hall. The neighbouring Hotel Holiday incorporates a Convention Hall able to host 600 delegates. The largest conference spaces in the city belong to Hotel Hills Thermal Spa & Resort, which has capacity for 1,500 and plans to expand to host 5,000 people. It is also located near to the airport in Ilidza and recently hosted the Global Islamic Finance Awards. Sarajevo hosted the global European Bank of Reconstruction and Development (EBRD) conference in May 2019, an event that drew 2,637 participants. Local PCO ViaMedia organised a cluster of buildings within the business district to host the conference and Axel Reiserer, a representative of EBRD, commented: “We aimed for a campus effect by using four different buildings which were all located within walking distance of each other: the Council of Ministers’ Tower, the Parliamentary Assembly Building, the Hotel Holiday and the Swissotel.” The EBRD’s Board of Governors held its reception in the Austro-Hungarian- era Town Hall, which re-opened in 2014 after restoration. It had been targeted by shells in 1992 from the nearby Mt. Trebevic. The summit is reached by a cable-car that passes the Olympic bobsledding track, now a relic in the pine trees scarred by war and graffiti, although there is still a fascinating walking-trail back down the mountain. Last year also saw the European Youth Olympics in Sarajevo and its 2,000 participants. The Olympic Games Museum, within the old quarter of town, is one of many special venues for hire. The Marriott Courtyard’s multi-purpose meeting spaces can be divided into ‘Torvill’, ‘Dean’ and ‘Bolero’ rooms, spreading across 229sqm. Dajana Zildzic, Head of Operations at Pro-Optimus, a PCO based in Sarajevo, helped organise 12 congresses last year, although she acknowledges the need for a dedicated convention centre in the city. As far as incentives go, Zildzic said: “We can do anything from quad-biking, white-water rafting and skiing. One client wanted to use a national monument (The White Fort) for a gala dinner and I sourced permission from the municipality.” There is also a twin-centre incentive option incorporating Mostar, a city about two hours’ drive or a scenic rail journey away. Visitors to Mostar can admire local divers leaping off the rebuilt 16th Century Ottoman bridge or cross the Nretva River by zip-wire. The Bosnian war created many educational incentive options around the city’s war-focused museums. The Tunnel of Hope is a museum preserving a 20-metre stretch of an 800-metre long underground passage, which citizens dug to create a route from the besieged city to the outside world. From the famous symbol of Sarajevo Sebilj (a kiosk-shaped fountain) one walks in the shadows of minarets, Orthodox-Christian domes, Catholic Church Towers and Jewish Synagogues. Within this compact bazaar-like quarter, many of Sarajevo’s historical sites can be found, amidst the signature aromas of grilled Cevapi and strong Bosnian coffee. The MICE aroma is also brewing up nicely, making it a destination to note. Above: Old Town of Sarajevo with Gazi Husrev-beg Mosque and red tiled roofs of the main bazaar A new wave of interest in Sarajevo and BiH is centred on good value for money and a vibrant culture reflecting ‘east and west’ diversity.” ISSUE 105 / CONFERENCE & MEETINGS WORLD / 41