Conference & Meetings World Issue 104 | Page 23

City report Viparis adds in custom hotel services welcome Now that the new convention centre is firing on all cylinders, a major modernisation project for the Porte de Versailles Exhibition Centre is a priority and, by 2024, it will be equipped with new facilities and equipment. There will also be a 205-room Mama Shelter hotel on site. Another new congress centre opened its doors in 2018, right in the heart of the Paris Saclay economic hub. Viparis is also behind the Paris Event Booster, an innovation platform for hosting start-ups for the professional meetings and events industry. Après meet, there is always Parisian nightlife, and the city has been awarded the title of LGBT-friendly capital by the Gay Travel association. While Paris is one of the world’s bustling capitals, there are 490 public parks and gardens and greener public transport options are being championed. The Paris tramway is being extended and self-service bicycle and scooter networks are being developed. New cycle paths are helping the city to stay on target to achieve 15% bicycle travel by 2020. There are also 16 metro lines serving the city and work on The Grand Paris Express, the biggest urban transport project in Europe continues. In terms of a travel hub, Paris boasts two international airports and six international train stations. Major PCOs that work closely with the Paris CVB include LIVE! By GL events, K.I.T. Group France, Colloquium, Hopscotch Congres, Europa Organisation, AOS and MCI France. our major stakeholders in the Paris business tourism sector recently signed up to improve the quality of reception given to event delegates and visitors in the city. Pablo Nakhlé Cerruti, CEO of Viparis, Eric Jeunemaitre, President of the Paris Region Tourist Board, Henri-Michel Comet, Deputy CEO of the ADP Group, recently welcomed Franck Gervais, the Accor Group’s CEO for Europe to add accommodation services to their Paris Welcome Pack programme. The Welcome Pack is a comprehensive set of reception services, information and complementary shuttle transfers provided to visitors, exhibitors and delegates. Since its inception, the Welcome Pack has been rolled out for 462 events and its shuttles have transported nearly 440,000 visitors. New services provided by Accor include an event-specific reception desk in hotel lobbies and staff able to provide information about the event (transport, access, programme, etc.). The Villepinte Express, first tested at the JEC World tradeshow in March 2019 has seen demand surge and, starting on 1 January 2020, it is being systematically included as part of every event covered by the Welcome Pack. There were 1,992 conferences held in 2018 in the Paris region, 36 of which were attended by over 5,000 people (that compares to 1,037 in 2017, including 31 events with more than 5,000 attendees). Attendee numbers are also on the rise, according to the Paris authorities, 882,405 in 2018 (compared with 773,090 in 2017), and with 32% of them coming from abroad (against 30% in 2017). New for 2020 The New Year is to see the Paris CVB increase the political and institutional presence at events and incentivise companies to come to the city when events aligned to their sector are running. Other initiatives aimed at boosting the destination’s capacity and attractiveness include supporting the Ambassador Club and running an Eductour on Parisian events and site inspections for buyers, organisers and influencers. Corinne Menegaux, Managing Director Paris CVB, says she is “very pleased” with the 2019 results of the bureau’s work. “Paris is a renowned destination, with tourist sites and range of leisure activities. In recent years, however, the city has also demonstrated real momentum, with a willingness to develop, modernise and optimise its facilities and infrastructure,” she says. “Business tourism is a major asset for Paris: tradeshows and conferences generate €5.5bn in economic benefits each year and have a direct impact on employment (85,000 full-time equivalent positions). In 2018, the Tourist Office provided support for more than 300 conferences and major events, and submitted 148 bids.” Right: The Paris hotel recep- tion is now fully compre- hensive ISSUE 104 / CONFERENCE & MEETINGS WORLD / 23