Conference & Meetings World Issue 103 | Page 71

Event tech Single file THIRD PARTIES CAN OFFER CONVENIENCE, BUT BUILDING YOUR OWN IN-HOUSE EVENT TECHNOLOGY ALLOWS FOR GREATER FLEXIBILITY. INTERNATIONAL EVENTS AGENCY DRPG WEIGHS IN ON THE BENEFITS OF GOING SOLO he majority of companies in the crowded event tech marketplace are offering Software as a Service (SaaS). SaaS is a business model that sees companies selling a uniform platform to all buyers, meaning every event organiser who uses a certain registration platform will have the same experience. Often, companies will offer tiers of these services, with premium features being available at a higher price, and basic models being available for less. There are benefits to this system – it provides convenience, and is often cheaper both to create and to DRPG’s top tips for small event businesses considering using in-house tech: 1. Put technology into the overall business budget, not individual event budget. Make sure your investments have longevity, and that everything can be signed off centrally by internal teams. 2. Understand the wants and needs of your delegate pool across the business, and tailor a custom package that works for you. 3. Look at your whole event calendar, and see what features and content can be rolled out to multiple events. 4. Find common objectives and KPIs to measure success across all events, so analytics can be aligned. Whether you are large or small, you need to consider the bigger picture and invest to help your company develop, which is needed for any business size.” purchase. If bugs are discovered, they can be uniformly fixed with an update to all users, too. But what do you do when a template simply isn’t enough? When you need to provide something truly unique, memorable and off the beaten path? The answer might be to create your own in-house event technology. That, at least, is what UK-based international agency DRPG did. Matt Hayward, Head of Media Business Development (pictured right), says: “DRPG is in the unique position of having a digital agency and events department under one roof. Around 15 years ago, we were carrying out a few hundred events per year, from small seminars and meetings to large conferences. It was clear at the time that off-the-shelf solutions didn’t cut it for our clients. Although many products were rich in features, it was the individual nuances that provided companies with that ISSUE 103 extra relevance to create impact.” DRPG’s answer was to launch its own technology, so that it could provide full control over functionality and brand identity. Going in-house also allowed DRPG to offer increased security, as it could dictate where data is hosted and how it is stored. Hayward adds: “Although upfront investment is more substantial, ROI is much higher and vast cost savings can be made over time.” So, is in-house tech only the domain of large companies that can afford the up-front costs? Hayward says that doesn’t have to be the case: “Smaller companies can do this if they are looking at the long-term rather than the here and now. Whether you are large or small, you need to consider the bigger picture, and invest in development.” / CONFERENCE & MEETINGS WORLD / 71