Comstock's magazine 0919 - September 2019 | Page 59
“Norms create safety,” says Fowl-
er, meaning they help make a meeting
more inclusive, and they can empower
and embolden the introverts. An age-
old meeting problem: The good ideas
from the introverts are buried beneath
all the mediocre ideas from the yap-
ping extroverts. So when establishing
norms, Fowler explicitly brings up the
question of introverts vs. extroverts.
“I’ll tell them, ‘If you’re an extrovert,
challenge yourself to ask do you have
more to add. And introverts, challenge
yourself to speak up and to add some-
thing without requiring a red carpet.
You have a duty to challenge yourself
too.’”
McBride suggests three additional
tactics for being more inclusive to the
introverts.
Send an agenda, and send it in ad-
vance. “Introverts need time to pro-
cess,” she says. “Having an agenda
gives them time to consider what they
want to contribute.”
During the meeting, the leaders
should directly check in with the in-
troverts. “Hey, Sam, what are your
thoughts on this?”
After the meeting, ask for their ad-
ditional input. Or you could invoke a
more provocative technique that Rog-
elberg calls “brainwiring.” For a brief
period of time, in complete silence, ev-
eryone jots down their ideas — wheth-
er the topic is brainstorming, the pros
or cons of a proposal, or the reaction to
a marketing campaign — and then the
ideas are shared and discussed. Espe-
cially for those who fear public speak-
ing, this boosts the odds that the best
ideas are uncovered. If the meeting is
to ratify a decision, brainwiring could
lead to a more legitimate consensus,
as all of the potential issues have been
openly (and safely) aired.
Finally, it’s important to remem-
ber that meetings are not the enemy.
They have merit. A good meeting is a
reminder that you work with human
beings who laugh and think and are
made of skin and bones, not algo-
rithms. It was a meeting, after all, that
gave us the Declaration of Indepen-
dence.
So don’t stop meeting. Meet better. n
Jeff Wilser is the author of six books,
and he’s now (finally) working on a new
one. His writing has appeared in print
or online in New York Magazine, GQ,
Time, Glamour, Esquire, Los Angeles
Times, Chicago Tribune and others. For
more, visit jeffwilser.com.
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