Compliance Insights compliance-newsletter-march-2020 | Page 10

FDIC Ombudsman Office Shines Light on Compliance Issues On Sept. 23, 2019, the Federal Deposit Insurance Corporation’s (FDIC) Office of the Ombudsman, an independent source of alternative dispute resolution, published its 2018 Annual Report — the first public report issued in almost ten years. Whether your institution is a bank or a credit union, you should take note of the regulatory compliance findings and information in the report, as it may be useful for your compliance officers and internal auditors. Regulatory Issues Activity In 2018, the Ombudsman Office conducted outreach visits to 472 banks, trade associations and state banking authorities. The main topic of interest was regulatory issues – representing 10 more than half of all topics of interest during their visits. The following is a more detailed breakdown of these areas of regulatory compliance concern.